Toll Supplier Manager

Position Overview

FUJIFILM Electronic Materials, U.S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity at our Mesa, AZ facility for a Toll Supplier Manager!

The Role

This position will be the owner of Toll Supplied materials meeting capacity and quality to Semiconductor Industry standards.  They will be working cross-functionally to transform, educate and drive substantial Toll supplier performance improvements meeting Semiconductor Industry evolving requirements.

Company Overview

FUJIFILM Electronic Materials, U.S.A. fuels innovation in the semiconductor industry—where chemistry meets technology. Our advanced materials and formulations enable manufacturers to build the microchips that power Artificial Intelligence, computers, electric vehicles, smartphones, and more.

We’re a global business-to-business supplier of chemical formulations and advanced materials used for manufacturing and packaging semiconductors. Our chemical formulations allow top manufacturers to produce microchips that both power and connect our digital world. Think you’ve got what it takes to build a more connected world? Then connect with us today and challenge the boundaries of what’s possible—for the world and your future.

We have six U.S. manufacturing and Research & Development facilities, located in: Mesa, Arizona; Castroville, California; Hollister, California; Carrollton, Texas; and North Kingstown, Rhode Island—each offering unique local experiences, from vibrant cultural scenes to historic charm.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Key responsibilities for this role include:

• Owns Toll suppliers producing directly to end customers under FUJIFILM brand for quality and on-time delivery. Leads sub-teams and supplier meetings in supplier risk management, supplier deep-dive process control, ship-to-control, gap analysis and closure.
• Makes Toll suppliers indistinguishable from FUJIFILM Production sites in material quality, performance and consistency.
• Experience working with Suppliers and chemical processes to drive Supplier Quality Performance.
• Analyze and rationalize product and supplier specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
• Works with the Business Unit, Quality and Operations to set and drive supplier quality improvement strategies, including pre-ship sampling, inventory management, and technical problem solving.  
• Provide Toll Supplier key performance indicator (KPI) updates into bi-monthly FUJIFILM strategic business unit (SBU) reviews.
• Partners with the business leads in delivering to end customer expectations.
• Ownership in resolving all quality issues associated with the assigned suppliers. Ensure all assigned supplier-related material quality issues are effectively communicated to key stakeholders. Responds quickly to end customer complaints working in alignment with FUJIFILM Quality team.
• Identifies and collaborates with other cross-functional groups to plan and execute recommended supplier quality improvements and qualifications.
• Leads supplier quality performance improvement strategies using statistical treatment of data, process capability, trend analysis and applying project management techniques to improve supplier quality.   
• Assess supplier process capability in correlation with new product development, initial supplier selection, ship-to-control and spec improvements.
• Work with suppliers to develop robust supplier root cause analysis, corrective action plans, containment plans and ensure execution for on-time implementation of planned activities.  Develop and maintain effective PFMEA’s and process control plans mitigating process risks.
• Support, develop and execute an annual supplier audit schedule to ensure suppliers have robust quality systems, compliant to all applicable standards.
• Leads the review and disposition of supplier related nonconforming material reports as required.
• Own product parameter trend data reporting to end customer statistical process control (SPC / PCS) reviews.
• Lead supplier structured training in key areas involving management of change (MOC) and ship-to-control.
• Interacts with Quality Managers to align customer requirements and improve quality with suppliers.
• Leads supplier quality problem solving and serves as a supplier quality assurance resource for problem identification, resolution, and continuous improvement.
• Establish and maintain consistent supplier metrics (process capability, control charts, measurement quality, planned down time through preventative maintenance) for monitoring systems effectiveness. Uses metrics to consistently assess supplier risk and appropriate mitigations.
• Owns production oversight and on-time delivery through regular Toll Supplier Meetings. Presents updates at strategic business reviews on supplier performance metrics and gap mitigation plans. Escalates issues positively for resolution paths between FUJIFILM and Supplier executive staff.
• Position reports to the FEUS Sr. Manager Supply Chain Assurance.

REQUIREMENTS

• Must have experience working directly with Suppliers and Supplier Quality Management.
• Minimum bachelor’s degree in chemical engineering, with specialization in Process Controls, Quality Systems and Statistics.
• Prior experience with production and capacity planning meeting demands.

Other Requirements:

• Must have a minimum of 10 plus years of experience in chemical manufacturing process and quality engineering function (semiconductor industry related experience preferred).
• Broad knowledge of theory and principles of statistics and statistical process control.
• Must have the ability to communicate effectively (verbal/written/presentations) at all levels.
• A good working knowledge of statistics and applicable quality methodologies is required (e.g., Six Sigma, SPC, FMEA, 8D, root cause analysis, etc.).
• Must have excellent computer skills (PowerPoint, Excel, Power BI and statistical software tools).
• Working knowledge of JMP statistical software is especially desirable; SAP knowledge helpful.
• Visits to other manufacturing sites, supplier and customer sites. Expected travel – 3 days/month.

ADDITIONAL REQUIREMENTS

We value a professional, adaptable, and collaborative work environment. The following competencies are essential for success in any role and reflect our commitment to effective teamwork, problem solving, and workplace communication. 

• Resilience -Ability to adapt to workplace challenges, maintain professionalism, and manage responsibilities effectively.
• Communication -Capacity to clearly and professionally exchange ideas, interact respectfully with colleagues and customers, and foster positive workplace relationships.
• Reasoning & Decision Making -Ability to analyze information, follow verbal and written instructions, and make logical, sound decisions.
• Comprehension -Capability to understand and complete tasks as assigned and solve problems effectively.
• Organizational Skills -Competence in managing multiple priorities, maintaining accuracy, and staying focused despite potential workplace distractions.

To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).