Physical Therapy Office Floater - TOC - HSV
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Huntsville Hospital Health System
Huntsville, AL, US
Summary
The Office Floater handles insurance verification for physical therapy clinics and manages high-volume incoming calls in the call center. Additionally, they are responsible for greeting patients and managing the check-in and check-out processes.
Job Description
Overview
The Orthopaedic Center, is looking for a highly motivated PT Office Floater. This opening is a full-time position averaging 40 hours per week. The Office Floater will perform an array of duties including, but not limited to, insurance verifying for assigned physical therapy clinics, working in the call center assisting with answering a high volume of incoming phone calls, and greeting and assisting with check-in and check- out duties of patients presenting for appointments. The Office Floater must be able to communicate effectively with patients, TOC physicians and staff.
Qualifications
Education required: HS/GED
Experience: Knowledge of data entry and Excel preferred
Additional Skills:
- Ability to communicate professionally, both oral and written for clear, legible messages
- Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
- Must be able to use arms, hands and fingers skillfully
- Must be agile and able to work efficiently in space limited areas
- Consistently work at a productive pace
- Must readily adapt to frequent schedule changes
- Ability to work under pressure and meet deadlines
- Strong customer service skills and problem solving
- Outstanding organizational, verbal and writing skills
- Independent and highly motivated
- Initiative and self-discipline
- Proven positive, "teamwork" attitude in work history
About Us
At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.
Huntsville Hospital is an 881-bed hospital that serves as the regional referral center for North Alabama and southern Tennessee. Huntsville Hospital is governed by the Health Care Authority of the City of Huntsville and is the second-largest hospital in Alabama. In recent years, the hospital has expanded its services throughout the region with the development of Huntsville Hospital Health System, which includes hospitals in Huntsville, Madison, Athens, Decatur, Boaz, Guntersville, Moulton, Red Bay, Sheffield, Scottsboro, and Fayetteville, Tenn. The Health System includes more than 2,300 patient beds and 21,000 employees.
Founded
1895
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Huntsville, AL
Huntsville Hospital is an 881-bed hospital that serves as the regional referral center for North Alabama and southern Tennessee. Huntsville Hospital is governed by the Health Care Authority of the City of Huntsville and is the second-largest hospital in Alabama. In recent years, the hospital has expanded its services throughout the region with the development of Huntsville Hospital Health System, which includes hospitals in Huntsville, Madison, Athens, Decatur, Boaz, Guntersville, Moulton, Red Bay, Sheffield, Scottsboro, and Fayetteville, Tenn. The Health System includes more than 2,300 patient beds and 21,000 employees.
Founded
1895
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Huntsville, AL
