Ticket Sales Supervisor - Winter 26.27
Boost your chances before you apply.
Alterra Mountain Company
Snowshoe, WV, US
Summary
You will oversee a team at the resort's sales locations, managing the sale of lift tickets, passes, and activities. Additionally, you will train staff, handle opening and closing procedures, and ensure high-quality guest service.
Job Description
Seasonal
Work, Play, Get Paid, and Enjoy the Perks!
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Housing: Affordable on-mountain employee housing available for rent.
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Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
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Pay: $16 per hour
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Start Date: The end of November and beginning of December with positions available throughout the season.
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Flex and Seasonal positions available
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Schedule: May require working early mornings, evenings, weekends, and holidays
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If you're seeing this job, we're still hiring and accepting applications
Employee Perks:
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Medical Benefits – Minimal Essentials Coverage available
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Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
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401k plan available to any employee over the age of 18
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Discounted Friends and Family Lift Ticket Vouchers
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50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
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40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
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Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?
Step into a key leadership position at the heart of guest services, overseeing our vibrant team at The Depot and On-Mountain Sales locations. You’ll manage and guide staff in handling lift tickets, season passes, adventure activities, and event sales, ensuring seamless operations in a fast-paced environment. With your comprehensive knowledge of the resort, you’ll play a crucial role in enhancing guest experiences and driving success. Apply today and lead the way to exceptional service!
Job Responsibilities:
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Sell lift tickets, activities, and resort products through various systems.
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Guide guests with recommendations and information about the resort.
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Train and support staff in sales, operations, and guest service.
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Handle opening/closing procedures and money drops.
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Provide exceptional service with positive guest interactions.
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Maintain the appearance and atmosphere of On-Mountain Sales locations.
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Manage inventory and supply levels.
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Lead pre-shift meetings and attend relevant resort meetings.
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Assist with scheduling and breaks.
Education:
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High School Diploma or GED
Preferred Experience:
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Resort and sales experience or one year of related work experience
All Information above is subject to change at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Snowshoe is an equal opportunity employer.
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Ski Resort
Org type
Privately Held
Headquarters
Denver, Colorado
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Ski Resort
Org type
Privately Held
Headquarters
Denver, Colorado