Ticket Sales Representative
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Historic Tours of America
FL
Summary
The Ticket Sales Representative is responsible for selling tour packages and attractions to guests while providing excellent customer service. They must also accurately handle cash transactions, maintain ticket inventory, and balance sales receipts.
Job Description
JOIN OUR HISTORIC TOURS OF AMERICA FAMILY
Named one of the Top 3 Employers and Best Leadership in St. Augustine. Proud winner of the Chamber Member of the Year and Florida’s First Coast Tourism Impact Award. Join the team everyone's talking about!
This is a GREAT opportunity to SHINE the spotlight on your GUEST SERVICES and SALES skills!!!
Have fun offering Historic Tours of America’s ® tours and attractions while inviting guests to learn about our historical city!
Job Summary
Our ideal Ticket Sales Representatives have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and the culture of our city is required. Effectively sell the appropriate tour package to the guest based on the knowledge of our products, pricing and the content of all ticket packages in order to meet your sales goals.
Employee Benefits
- Competitive pay and paid training: $13per hour + commission (average of $17 per hour with the commission included)
- All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
- All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, FREE First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores, and FREE admission to all company attractions
Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!
Start your new Career with Us Today!
*Eligibility requirements may apply
Requirements
Required Knowledge, Skills and Abilities
- Accurately handle monies and receipts from sales, verify and balance cash drawer, secure and maintain ticket inventory and company assets
- Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests
- Ability to handle stressful situations and difficult people while maintaining a professional and pleasant demeanor
- Ability to read, write and speak fluent English in order to communicate with fellow CASTmembers and the general public
- Ability to work flexible shifts, including days, evenings, weekends and holidays
Qualifications
- High school graduate or equivalent preferred
- Valid Driver’s License with an acceptable driving record for the past three years, if required to drive while on duty
Historic Tours of America, Inc., the Nation’s Storyteller, is dedicated to providing historically immersive vacation experiences. With 39 unique brands across nine cities—Boston, MA; Key West, FL; Charleston, SC; Nashville, TN; San Antonio, TX; San Diego, CA; Savannah, GA; St. Augustine, FL; and Washington, DC—we bring history to life through our trolleys, street trains, high-speed ferries, themed retail stores, festival marketplaces, and other iconic attractions.
Our strategy is to build on the strength of the Historic Tours of America brand while focusing on heritage tourism. We prioritize guest communication and satisfaction, product value, high-quality vehicles, and industry trends to drive profitable growth in our existing locations and expand into new vacation destinations nationwide.
Our invitation to “See The Best First” is built on your trust in us to make the most of your valuable vacation time. We understand how precious leisure time is, which is why we proudly offer a 100% satisfaction guarantee.* Every Historic Tours of America CASTmember is committed to ensuring an unforgettable experience and working to Make Your Vacations Better!
Founded
1972
Company size
1,001-5,000 employees
Industry
Travel Arrangements
Org type
Privately Held
Historic Tours of America, Inc., the Nation’s Storyteller, is dedicated to providing historically immersive vacation experiences. With 39 unique brands across nine cities—Boston, MA; Key West, FL; Charleston, SC; Nashville, TN; San Antonio, TX; San Diego, CA; Savannah, GA; St. Augustine, FL; and Washington, DC—we bring history to life through our trolleys, street trains, high-speed ferries, themed retail stores, festival marketplaces, and other iconic attractions.
Our strategy is to build on the strength of the Historic Tours of America brand while focusing on heritage tourism. We prioritize guest communication and satisfaction, product value, high-quality vehicles, and industry trends to drive profitable growth in our existing locations and expand into new vacation destinations nationwide.
Our invitation to “See The Best First” is built on your trust in us to make the most of your valuable vacation time. We understand how precious leisure time is, which is why we proudly offer a 100% satisfaction guarantee.* Every Historic Tours of America CASTmember is committed to ensuring an unforgettable experience and working to Make Your Vacations Better!
Founded
1972
Company size
1,001-5,000 employees
Industry
Travel Arrangements
Org type
Privately Held