Ticket Sales Agent - Winter 26.27
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Alterra Mountain Company
Snowshoe, WV, US
Summary
The Ticket Sales Agent is responsible for selling lift tickets, activities, and resort products while providing exceptional guest service. They also assist with opening and closing procedures, maintain inventory levels, and ensure the sales location remains welcoming.
Job Description
Seasonal
Work, Play, Get Paid, and Enjoy the Perks!
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Housing: Affordable on-mountain employee housing available for rent.
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Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
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Pay: $15.25 per hour
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Start Date: The end of November and beginning of December with positions available throughout the season.
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Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
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Schedule: May require working early mornings, evenings, weekends, and holidays
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If you're seeing this job, we're still hiring and accepting applications
Employee Perks:
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Medical Benefits – Minimal Essentials Coverage available
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Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
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401k plan available to any employee over the age of 18
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Discounted Friends and Family Lift Ticket Vouchers
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50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
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40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
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Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?
Join us as an on-site Ticket & Activity Sales Agent! You'll be at the heart of guest services at The Depot and On-Mountain Sales locations, handling lift tickets, season passes, adventure activities, event tickets, and more. In this fast-paced role, you'll work as part of a dynamic team with comprehensive resort knowledge, guiding guests through their experience like a Swiss Army knife.
Job Responsibilities:
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Sell lift tickets, activities, and resort products through various sales systems.
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Provide exceptional guest service with knowledgeable and positive interactions.
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Guide guests through their vacation experience with recommendations and resort information.
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Maintain a welcoming atmosphere, including the appearance of On Mountain Sales locations.
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Assist with opening and closing procedures, including money drops.
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Ensure proper inventory and supply levels.
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Participate in pre-shift, department, and resort meetings as needed.
Education:
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High School Diploma or GED
Preferred Experience:
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Resort and sales experience or one year of related work experience
All Information above is subject to change at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Snowshoe is an equal opportunity employer.
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Ski Resort
Org type
Privately Held
Headquarters
Denver, Colorado
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Ski Resort
Org type
Privately Held
Headquarters
Denver, Colorado