Ticket Checker
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Boyne Resorts
MT
Summary
The Ticket Checker is responsible for scanning lift tickets, managing guest lines, and providing mountain information at various base areas and lift points. They must communicate effectively with internal teams and assist guests to ensure a smooth and enjoyable mountain experience.
Job Description
Overview
Do you love being on the mountain and sharing that stoke with others? Ticket Checkers are the friendly faces guests interact with as they navigate lift lines, base areas, and terrain across Big Sky. In this outdoor role, you’ll be responsible for scanning lift access, managing lines, sharing mountain info, and helping guests have a smooth, enjoyable day. Whether you're on foot or riding between locations, you'll act as a vital link between Mountain Services and our guests.
This is an incredible opportunity if you're excited to ski or ride daily and want to contribute to an unforgettable guest experience. Intermediate skiing or riding skills are a plus, but not required—just bring the energy and willingness to learn.
Responsibilities
- Greet and assist guests at base areas and on-mountain lift access points
- Scan lift tickets and passes, troubleshoot access issues, and ensure smooth line flow
- Rotate through various mountain locations based on your skiing/riding ability
- Share up-to-date knowledge about Big Sky Sports products, mountain terrain, conditions, and events
- Communicate frequently with Lift Operations, Ski Patrol, Maintenance, and Mountain Services team
- Answer guest questions promptly and politely in-person and over the radio
- Assist with corral setups, signage, and minor trail fencing adjustments
- Work independently and as part of a team, even in harsh winter conditions
Physical Aspects:
- Pull sleds with equipment (up to 35 lbs)
- Set up/tear down fencing and gantries (2–25 lbs)
- Work outdoors in cold, snowy, and windy conditions for extended periods
Qualifications
- Previous guest service experience is a plus
- Strong communication and problem-solving skills
- Skiing or riding ability is helpful; willingness to learn is required
- Comfortable working outside in all weather
- Must be dependable, team-oriented, and enthusiastic about Big Sky Resort
All full time seasonal team members can enjoy the following benefits:
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free team member lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Day and Eligibility for PTO
- Monthly team member events
Located in Boyne Falls, Michigan, Boyne Mountain Resort has been a favorite Midwest destination since opening in 1948. The family-owned, four-season resort has earned Certificates of Excellence from TripAdvisor, been recognized by Conde Nast Traveler readers among the Top 50 Best Places to Ski and Stay in North America, named a Top 10 Indoor Waterpark by Budget Travel and Readers’ Choice Favorite from Spa Magazine. Boyne Mountain Resort offers skiing and snowboarding on 60 runs spread over 415 skiable acres, plus cross country skiing and snowshoeing, fat tire snow biking, tubing, ice skating, and more. The resort also offer's Michigan’s largest indoor waterpark, Avalanche Bay, The Spa at Boyne Mountain, year-round Zipline Adventures, two golf courses, disc golf, lift-serviced mountain biking, Segway PT Tours, beach activities, kids programs, a variety of lodging, meeting and wedding facilities with 37,500 square feet of convention space, and real estate.
Boyne Mountain is a member of the Boyne Resorts family of resorts and attractions.
For a list of current job opportunities, please visit http://www.boyne.com/boynemountain/employment/jobs
Founded
1947
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boyne Falls, Michigan
Located in Boyne Falls, Michigan, Boyne Mountain Resort has been a favorite Midwest destination since opening in 1948. The family-owned, four-season resort has earned Certificates of Excellence from TripAdvisor, been recognized by Conde Nast Traveler readers among the Top 50 Best Places to Ski and Stay in North America, named a Top 10 Indoor Waterpark by Budget Travel and Readers’ Choice Favorite from Spa Magazine. Boyne Mountain Resort offers skiing and snowboarding on 60 runs spread over 415 skiable acres, plus cross country skiing and snowshoeing, fat tire snow biking, tubing, ice skating, and more. The resort also offer's Michigan’s largest indoor waterpark, Avalanche Bay, The Spa at Boyne Mountain, year-round Zipline Adventures, two golf courses, disc golf, lift-serviced mountain biking, Segway PT Tours, beach activities, kids programs, a variety of lodging, meeting and wedding facilities with 37,500 square feet of convention space, and real estate.
Boyne Mountain is a member of the Boyne Resorts family of resorts and attractions.
For a list of current job opportunities, please visit http://www.boyne.com/boynemountain/employment/jobs
Founded
1947
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boyne Falls, Michigan