Thrift Store Worker

Job Details: Job Location: JOURNEY COMMUNITY CHURCH - LA MESA, CA, Salary Range: $18.00 - $18.00Hourly, SUMMARY/OBJECTIVE

The Thrift Store Worker assists with preparing donations for sale, providing exceptional customer service, and helping with the day-to-day operations of the Thrift Store. This includes answering questions and assisting with product selection and purchases. Helps ensure the store is clean, well-organized, and properly merchandised. It is also the Thrift Store Worker’s responsibility to follow all store policies, procedures, and assist with opening\ closing of store. All Thrift Store Workers report to the Shift Leader, Assistant Store Manager, or Store Manager, depending on who is on duty.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RETAIL AREA

Promote Store Purpose, Mission, and Vision 

Support and Promote Journey Community Church core values and DNA
Arrive to work on time, ready to perform the job description
Ability to interact with customers and store team in a courteous and professional manner, treating everyone with respect and a positive attitude 
Greet customers, offer monthly flyers, and describe sales 
Answer phones courteously and politely
Assist customer with carry out as needed
Ability to process customer transactions at the register
Assist with opening store: placement of signs, rolling racks, and collection bins
Cashiers count opening and process closing drawer
Maintain a clean and orderly cashier area
Monitor customers in store, customer service & loss prevention
Ability to maintain clean and orderly fitting rooms and sales floor
Direct intake and issue receipts of donations
Assist with established opening and closing procedures
At closing, ensure hanger bins and sleeves are emptied
Display newly priced items on sales floor 
Complete merchandise display assignments
Maintain a clean, attractive, and safe environment throughout the store

BACK ROOM & SORTING

Receive, issue receipts, and organize donations
Sort donations for sales –or- outside distribution
Clean, tag, and price merchandise for sale
Research items for proper pricing
Adhere to tagging and pricing norms and values
Test Electronics
Sort and storage of seasonal merchandise
Ensure trash is emptied, cardboard and clothing to distribution bins
Clean work area at the end of shift
Assist with training new volunteers
Ability to lift boxes/ bags and request help when needed 
Place newly priced items on racks or carts for transfer to the sales floor
Place newly priced items on sales floor
Maintain a clean, attractive, and safe environment throughout the store

Qualifications: QUALIFICATIONS AND EXPERIENCE

Education, Training & Experience

 Retail experience preferred, but not required

Job Skills, Knowledge, Expectations and Abilities

Reliable and trustworthy; sound decision making
Must be prompt and reliable 
Effective communication and customer service skills 
Ability to work with a variety of people in a busy work environment
Ability to maintain a flexible schedule with availability to work weekends and/ or evenings, as needed
Ability to take directions and ask clarifying questions
Ability to perform all duties outlined in the Hourly Employee Job Description
Ability to use ten key calculator and cash register
Ability to handle money with accuracy

WORK ENVIRONMENT

This position takes place in our Twice Treasured Thrift Store (a retail environment) and the grounds around the Journey campus. 

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. External and internal applicants, as well as position incumbents who are or become disabled, as defined under the American with Disabilities Act, must be able to perform the Essential Job Functions either unaided or with assistance of a “reasonable accommodation”, if such is determined, on a case-by-case basis.  The physical requirements of Thrift Store Worker may include:

Able to lift 25 pounds. Should be careful not to lift items that are too heavy, instead, ask for assistance from other staff or volunteers 
Requires reaching, bending, stooping, climbing, walking, standing, and stretching on a regular basis
Ability to stand for 4-5 consecutive hours

POSITION TYPE / EXPECTED HOURS

This a part-time, non-exempt position scheduled to work 18 hours a week. Standard days and work hours may fluctuate depending on Journey services and events. Candidate may be required to work nights and weekends. 

ADDITIONAL ELIGIBILITY QUALIFICATION

Applicants must be eligible to work in the United States.

For the safety of our attenders, volunteers, and staff, candidate’s employment is contingent upon successful completion of a background check.

Candidates under the age of 18 years may be required to furnish and maintain a valid work permit.

EMPLOYMENT AT JOURNEY

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Journey Community Church is at At-Will Employer. Either Journey or the employee may terminate the employment relationship at any time, for any reason, with or without advance notice.

Nothing contained in this job description or any other communication (written or verbal) the employee received is intended to be, nor should it be, construed as a guarantee that employment or that any benefit will be continued for any period of time. Compensation information provided to an employee, whether stated in hourly, bi-monthly, annual, or other terms, is not intended nor does it constitute an employment contract or agreement for any specific period of time.

No manager, supervisor or employee of Journey has any authority to enter into any agreement for employment for any specified period of time or to make any agreement for employment other than at-will.

JCC EMPLOYEE COMMITMENTS & EXPECTATIONS

As a staff member in the Thrift Store, we highly encourage staff to:

Demonstrate a life that is in service to the Lord exhibiting the fruits of the spirit. (Galatians 5:22-23)
Attend a weekly service for spiritual refreshment and growth. The time spent in service is in a non-paid capacity, to ensure the employee is free from all work responsibilities.
All employees are expected to conduct themselves as professionals.
To interact with church staff, volunteers, attendees and vendors in a professional manner, resolving potential conflict utilizing the Matthew 18 process. (Go directly to the person involved to resolve the issue. If not resolved, go with another trusted believer. If still not resolved, bring it to church leaders.)
To further personal spiritual growth and development on a continuing basis.
To refrain from gossip, slander, or sharing personal information about a Journey employee, volunteer or congregant. 
Employees agree not to engage in any personal conduct or lifestyle, which would be at variance with or contrary to the policies of the church. 
To be punctual, honoring the time of others.
To adhere to the policies adopted by Journey as stated in the employee manual.
Maintain strict confidentiality regarding sensitive information.
Successful completion of thorough pre-employment references and background checks, including: social security verification, Local, State & Federal criminal conviction records search, national security database, and sex offender registry.
To help all the ministries and departments succeed.
To attend First Step within the first 2 months of being hired.
To attend Our Journey within the first 6 months of being hired.
To understand, articulate and promote Journey DNA.
To grasp and strive to live out Journey’s ultimate values: God, Love and Grace
To help Journey move towards the mission and vision God has called us to.
To be self-motivated and goal oriented, use good judgment, flexible and innovative.
To regularly attend weekend services, participate in serving opportunities.
Pursue community. 
To attend all major events at Journey such as Baptisms, Christmas & Easter services