The Venue - Host Seasonal
Boost your chances before you apply.
Onural Group
Palm Desert, CA, US
Summary
The host is responsible for greeting guests, managing reservations, and tracking occupancy to ensure an outstanding customer experience. They also assist with table maintenance, answering phone inquiries, and supporting waitstaff duties.
Job Description
The Venue is driven by team members who have a relentless passion for hospitality. Our expectations are high, and we never settle for anything less than PERFECTION! Is that you? If so, join our family!!
We are looking for a professional and friendly Host/Hostess to join our team! Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.
Host/Hostess Duties and Responsibilities
- Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
- Answers phone calls and gives basic information on reservations, availability, restaurant hours and services
- Keep track of the waiting list and open tables
- Assign tables to guests depending on party size, waiter/waitress availability
- Accurately quote wait times to patrons
- Alert and call guests to host stand when the table is bussed and cleaned
- Escort guests to table and present food and drink menus
- Answer patron questions regarding menu items; recommend or suggest items as needed
- Takes patrons' drink orders
- Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are
- Assist with waitstaff side work and opening and closing duties
- Take orders over the phone and pack prepared take-out orders
Host/Hostess Requirements and Qualifications
- High school degree or equivalent; or relevant work experience
- Legally able to serve alcohol
- Willing to work nights and weekends
- Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
- Physically able to stand and move during the length of shift; able to bend and kneel through shift
- Must pass background check
- Able to perform basic mathematics
- Friendly polite and courteous to all patrons
- Works well as part of a team and on individual tasks
- Eager to learn and grow with restaurant
Benefits:
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- A friendly, fun, positive work environment
- Paid time off
- Medical, Dental, & Vision plan options available for part time and full time Team Members
- Holiday Premium: hourly employees who work on an observed holiday will be paid 1.5x their hourly wage
- 401k, company matched contribution
