The Hill Server - PT

WE LOVE OUR WORK.

• Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience. 

• Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery. 

• Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures. 

• Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit. 

• Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines. 

• Promotes current property events, programs, and promotions and recognizes repeated or valued guests to ensure elevated service. 

• Assists with setup and breakdown of dining areas and ensures tables are properly set and guest-ready according to venue standards. 

• Maintains a clean, organized service station and assists with dining room cleanliness, including host stand and beverage areas, in accordance with health standards. 

• Restocks dishes, utensils, beverage station supplies, and service items throughout the shift and at close of business. 

• Ensures sanitation practices are followed, including timely replacement of sanitation buckets and silverware soak water per Department of Health standards. 

• Performs additional job-related duties as assigned. 

BRING US YOUR BEST.

• Must be at least 21 years of age. 

• High school diploma or equivalent required. 

• One to three months of related experience preferred; prior experience in a high-volume serving environment strongly preferred. 

• Ability to read, write, speak, and understand English clearly. 

• Excellent guest service, communication, and interpersonal skills. 

• Ability to accurately count money and make change. 

• Flexibility to work nights, weekends, holidays, and overtime as business needs require. 

• Ability to work effectively in a fast-paced, crowded, and noisy environment with exposure to bright lights. 

• Ability to respond to visual and verbal cues and work in confined spaces as needed. 

• Physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 35 pounds and frequent bending, reaching, and standing.