Territory Business Manager - Healthcare, Rockies

Overview

The Territory Business Manager is the primary liaison between the company and our key customers in the field and ensures our market standing is secure and growth oriented. Our Territory Business Managers are the front-line support that drive top-line sales growth for the company. Acting as Trusted Advisor to our customers, the Territory Business Manager provides the best mix of product and information resulting in a superior Infection Prevention environment.

The Rockies Territory will include CO, UT, WY, NM, Las Vegas, and El Paso.

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Responsibilities

• Develops an in-depth knowledge of Contec’s core products via successful completion of required sales training and utilizes this knowledge to successfully sell Contec product solutions to new and existing customers in the assigned territory.
• Creates and executes a territory sales plan that meets or exceeds established sales quotas and supports Contec revenue and profit targets.
• Optimizes business development plan by maximizing time in the field and overall efficiency through development of leads.
• Meets regularly with manufacturer representatives in sales territory to understand their evolving business needs and position product solutions to meet surfaced needs.
• Continuously expands customer understanding and uses Contec product solutions and capabilities.
• Builds long-term, productive, and mutually beneficial relationships with manufacturer representatives and their existing and new customers.
• Maintains consistent communication and timely follow-up with manufacturer representatives and prospects and is available and responsive to their customer’s real-time needs.
• Works effectively with internal support departments (Marketing, Customer Service, and Product Development) to promote sales for new and existing customers to maximize Contec’s visibility in the marketplace.

OTHER DUTIES AND RESPONSIBILITIES

• Attends conferences, trade shows, and other professional meetings to promote Contec’s product solutions and brand.
• Submits timely and periodic activity (CRM) and expense reports.
• Participates and works within ISO 9001 quality standards guidelines in accordance with Contec’s quality goals

Competencies

• Listens Effectively- Accurately receive and interpret messages in the communication process. Absorbs the information being spoken and can accurately restate the opinions of others even when they disagree.  Shows speakers that they have been heard and understood.
• Communicates Effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels.  Provides timely and helpful information to others across the organization.
• Customer Focus- Builds strong customer relationships and delivers customer-centric solutions. Is dedicated to meeting the expectations and requirements of internal/external customers while establishing and maintaining effective relationships with customers and gains their trust and respect.  Gets first-hand customer information and uses it for improvements in products and services.
• Drives Results- Consistently achieving results, even under tough circumstances. Has a strong bottom-line orientation and persists in accomplishing objectives despite obstacles and setbacks.  Pursues everything with energy, drive, and need to finish.
• Functional/Technical Skills- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Early adaptor to new process and picks up on technical skills or ideas quickly.  Utilizes technology to work more efficiently and effectively.
• Presentation Skills- Effective in a variety of formal presentation setting; one-on-one, small and large groups, with peers, direct reports, and customers. Effective both inside and outside the organization on both cool data and hot and controversial topics.  Commands attention and can manage group process and interaction during the presentation.
• Resourcefulness- Securing and deploying resources effectively and efficiently. Marshalls resources (people, funding, material, support) to get things done.  Gets the most out of limited resources.  Applies knowledge of internal structures, processes, and culture to resourcing efforts.
• Strategic Mindset- Seeing ahead to future possibilities and transplanting them into breakthrough strategies. Anticipates future trends and implications accurately.  Creates competitive and breakthrough strategies that show a clear connection between vision and action.
• Ability to work in a team environment.
• Performs duties with the highest regard for safety and quality.
• Ability to understand and follow site protocols, policies, and procedures.
• Able to demonstrate support and adherence to Contec’s core values: respect for others, doing “whatever it takes” within Contec’s core values, vision, and strategic direction, exhibiting integrity, having a tolerance for risk, understanding there is life outside of work, enjoying the ride.

Qualifications/Requirements

EDUCATION and/or EXPERIENCE

 A Bachelor's degree (BA or BS) from a four-year college or university or five years related experience, or an equivalent combination of education and experience is required. Demonstrated effectiveness in new business development and lead qualification. 

CERTIFICATES, LICENSES, REGISTRATIONS

Healthcare related certificates, licenses, vendor credentialing memberships or registrations are preferred but not required.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to communicate and convey information. The associate is occasionally required to be in a stationary position, move or traverse; prepare, inspect, observe, or detect physical and visual characteristics of raw materials, products, and processes; position objects and items. The associate must occasionally lift or transport up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those that an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate regularly works in an office setting, either at home or at a customer site. Occasionally, this job may require working at a trade show or similar setting. Occasionally, the associate may be exposed to moving mechanical parts, fumes, airborne particles, and toxic or caustic chemicals while handling office equipment or products. The noise level in the work environment is usually quiet to moderate.