Tennis Attendant - Casual

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

TENNIS ATTENDANT 

The Four Seasons Resorts Lāna’i is looking for a Tennis Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

WHAT YOU’LL DO 

The Tennis Attendant provides exceptional guest service by welcoming and orienting guests to the tennis facility, coordinating court reservations, equipment, and ball machine usage, and delivering amenities to enhance the overall experience. Responsibilities include, but are not limited to: 

• Welcome guests and provide exceptional service throughout their tennis experience by assisting with court reservations, equipment, amenities, and facility orientation while ensuring guest comfort and satisfaction 

• Maintain the cleanliness, organization, and presentation of the tennis facility, including court setup and breakdown, retail shop upkeep, and stocking of towels, beverages, and guest amenities 

• Manage reservations and guest information, answer telephone inquiries, and provide accurate information about tennis and pickleball programs, resort services, and local experiences 

• Develop comprehensive knowledge of tennis and pickleball offerings to anticipate guest needs, respond to inquiries, resolve concerns, and deliver personalized service that enhances the overall guest experience 

• Build rapport with guests by recognizing returning players, remembering preferences, and consistently providing warm, professional, and attentive hospitality aligned with luxury service standards 

• And More! 

WHAT TO BRING 

• Successful candidate must possess legal work authorization in United States 

• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. 

• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts  

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: 

• Hourly Rate: $22.59 

• Competitive wages

• Inclusive and diverse employee engagement & recognition events all year-round 

• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms 

• Comprehensive learning and development programs to help you master your craft 

• Energizing Employee Culture where you are encouraged to be your true self! 

• And so much more! 

We look forward to receiving your application!  

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us: 

Twitter: https://twitter.com/FSLanai 

Facebook: https://www.facebook.com/FourSeasonsResortsLanai 

Instagram: https://www.instagram.com/fslanai/ 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal