Temporary Technical - Computer Lab Assistant [978472]
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ETSU
Johnson City, TN, US
Summary
The Computer Lab Assistant provides front-line technical support to students, including troubleshooting software and hardware issues. They are also responsible for maintaining lab equipment, managing printing operations, and ensuring the facility remains organized and stocked.
Job Description
Job Summary
The Computer Lab Assistant provides front-line support to students utilizing the university’s computer lab in the Sherrod Library. Responsibilities include assisting users with basic computer and software issues, supporting printing operations, monitoring printer queues, and refilling paper and toner as needed. The assistant helps users with common technology needs such as connecting to campus Wi-Fi, navigating university systems, and resetting passwords. Additional duties include maintaining a clean, organized lab environment, monitoring equipment for proper operation, and ensuring that supplies remain stocked. This role requires reliability, strong customer service skills, and a friendly, helpful attitude to promote a positive and productive lab experience
University Overview
East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.
Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.
The department of Media and Communication at East Tennessee State University provides students with the experience to succeed in a myriad of career fields.
Our department focuses on active learning, employment, and providing students with internship opportunities to prepare them for this ever-evolving digital landscape. We bring the real world into the classroom regardless if you are a filmmaker, brand and social media strategist, media content specialist, media analytics professional, journalist, or digital marketing communication professional interested in public relations, advertising or media research. We partner with many local businesses and industries in the area, allowing students to network and gain real world experience.
We operate as a “private school” for a public university price. Our class sizes are small; giving students the attention, focus, and care that is imperative for success. The relationships that you build with your professors and peers will last a lifetime, giving you professional contacts that will help fuel you career.
For more information please visit https://www.etsu.edu/cas/mcom.html
Founded
1911
Company size
10,001+ employees
Industry
Higher Education
Org type
Educational
Headquarters
Johnson City, Tennessee
The department of Media and Communication at East Tennessee State University provides students with the experience to succeed in a myriad of career fields.
Our department focuses on active learning, employment, and providing students with internship opportunities to prepare them for this ever-evolving digital landscape. We bring the real world into the classroom regardless if you are a filmmaker, brand and social media strategist, media content specialist, media analytics professional, journalist, or digital marketing communication professional interested in public relations, advertising or media research. We partner with many local businesses and industries in the area, allowing students to network and gain real world experience.
We operate as a “private school” for a public university price. Our class sizes are small; giving students the attention, focus, and care that is imperative for success. The relationships that you build with your professors and peers will last a lifetime, giving you professional contacts that will help fuel you career.
For more information please visit https://www.etsu.edu/cas/mcom.html
Founded
1911
Company size
10,001+ employees
Industry
Higher Education
Org type
Educational
Headquarters
Johnson City, Tennessee
