Temporary Showroom Sales Support Staff

COMPANY
Mercana is one of North America’s leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories.

Mercana is looking for individuals to help greet customers, take orders, and work with our in-house Sales Reps at the Highpoint Market. This will be an hourly paid position of $25.00 per hour. Individuals must be available from October 15 - 20, 2026. 

• Training will be provided: Thursday, October 15, 2026
• Shift Dates: Saturday, October 17 - Tuesday October 20, 2026

Roles:
1. Greeter – Main Showroom guest services & showroom runner
2.  Hospitality

General Job Requirements
 Greet and engage with trade show attendees in a friendly and professional manner
 Help facilitate customer inquiries and get them the service they need
 Become familiar with Mercana Furniture Décor (about us & high-level product information), showroom layout, Mercana staff and sales reps,
 Capture customer comments and feedback each day and share with sales team/supervisor
 Physical Demands – requires prolonged periods of standing, walking, and movement throughout the Showroom. May involve reaching, crouching, kneeling and be required to lift/move boxes of hospitality products, a variety of merchandise or branding materials.

Responsibilities
Guest Services
    Scan showroom attendee badges and learn their motivations for their visit to help customers find the dedicated sales rep to support them through their visit
    Assist customers and respond to inquiries; facilitate customer and sales team introductions
Hospitality
    Help maintain the overall showroom appearance and exhibitor branding & sales materials
    Maintain cleanliness and orderliness of the showroom/kitchen throughout the event – trash removal, dusting/sweeping as required
    Ensure hospitality areas are always fully stocked and organized
    Act as host/hostess, making & serving coffee/popcorn/snacks
Other
    Any additional tasks assigned by the sales team / supervisor
    Capture customer comments and feedback each day and share with sales team/supervisor at end of each shift

Requirements / Preferred:
    Out-going, enthusiastic, friendly, and motivated personality
    Effective communicator, self-starter, organized, team player
    Promote a professional image (professional casual business attire – no jeans or shorts, no mini skirts, no crop tops; appropriate footwear for being on feet all day)
    Previous Highpoint Market tradeshow experience preferred
    Customer Service/Hosting experience and/or Sales Experience in Wholesale or Retail is helpful
    Interest in Home Furnishings & Décor, Interior Design, style & trends is a plus
    Ability to work independently as well in a team environment
    Ability to follow both verbal and written instructions – open communication with showroom sales reps

Please Note:
    Hours are not guaranteed and will be based on business needs.
    Lunch and beverages will be provided daily
    No cell phones allowed on the sales floor 
    Parking is not covered
    All interviews will be conducted virtually via Microsoft Teams