Temporary Police Dispatcher

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Position Title:

Temporary Police Dispatcher

Job Category:

University Staff

Employment Type:

Temporary (Fixed Term)

Job Profile:

Police Dispatcher I

Job Duties:

The Police Dispatcher position works within the UW-Stevens Point Police and Security Services Department. This position is most often the first contact with our campus community and the public through phone and face to face walk-ins.  This position provides critical communication via two-way radios, telephones and computers for the Campus police and security working in the field as well as coordinating internal and external communications for emergency campus wide alerts. This candidate must be able to prioritize, multitask and remain calm during stressful incidents. The Campus Police Department serves as a hub of all alarms and notification systems that are crucial to the safety of the UW-Stevens Point campus. This candidate must maintain an excellent understanding of Department and University policies and procedures.  The candidate is accountable for accurate police reports, dispatch logs and police records which are always sensitive and often highly confidential in nature. This position plays a key role in the maintenance, creation, and dissemination of Clery and UCR required crime and activity statistics.

Shift: Hours will vary.  Some weekend shifts required. As needed basis.

Duration:  Maximum 1,040 hours in 12-month period.

Key Job Responsibilities:

• Schedules logistics and secures resources for response to emergency incidents for the institution

• Documents incidents accurately and adheres to all applicable policies, rules, and regulations

• Operates police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies

• Troubleshoots, triages, and escalates issues according to established policies and procedures

• Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations

Department:

University Police and Security Services is the UW-Stevens Point’s law enforcement authority, operating 24 hours a day, 7 days a week, 365 days a year. The primary goal is the protection of the University, its occupants, and the surrounding community. University Police operate in a full law enforcement capacity.

Compensation:

$18/hour minimum, based on qualifications and experience

Required Qualifications:

• Minimum of high school diploma or equivalent.
• Required to become certified and maintain certification with WI DOJ TIME System. This certification requires an extensive background and criminal history check.
• Knowledge and experience in the use of computer software including Microsoft Office Suite (i.e. Word, Excel).
• Knowledge and experience in the use of e-mail (i.e. Outlook) functions.
• Knowledge of proper telephone etiquette.
• Skilled in the operation of multi-lined telephones.
• The ability to remain calm in outwardly stressful incidents. This position primarily works alone and is limited to the immediate dispatch office/areas during the working hours.
• Effective oral and written communication skills.
• The ability to multi-task when necessary.
• Possess attention to details and timelines/due dates despite frequent interruptions.
• Ability to coordinate projects, work independently and to independently set priorities to meet the demands of the position.
• Knowledge of office practices and procedures.
• Ability to use discretion and good judgment regarding confidential information.
• Ability to meet and work effectively with people across multiple levels of the organization.
• Ability to perform repetitive motions associated with keyboarding required for typing or word processing.
• Ability and willingness to maintain and enhance professional competencies by participating in professional development workshops, seminars, and training sessions related to current position responsibilities.

Preferred Qualifications:

• Knowledge of policies and procedures of a law enforcement or public safety unit.
• Advanced computer skills and knowledge.
• Prior dispatch experience.
• Experience with two-way radio use and etiquette.
• WI DOJ TIME System Certified

How to Apply:

Screening will be ongoing until the needs to the recruitment are met.

Files must be complete to be considered. Submission in PDF format is preferred for all attachments. Please include the following documents:

- Resume

After you submit your application, you are unable to edit it, so please be sure to include all application materials.

Contact Information:

Name: Trina James

Email: [email protected]

If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email:

Human Resources

Email: [email protected]

Phone: 715-346-2606

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment. UW-Stevens Point does not offer H-1B or other work authorization visa sponsorship for this position

Employment will require a criminal background check. It will also require you to supply three (3) professional references/one (1) of which being a current or former supervisor. (Preference to supply five (5) professional references/two (2) of which being a current or former supervisors.) Your references will be required to answer questions regarding misconduct, sexual violence and sexual harassment.

Special Notes:

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or [email protected].

The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.