Temporary Part-time Ops Associate, Flagship Store NYC (SoHo)

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. 

Apply to join New Era's team! 

At New Era, our stores are more than just places to shop – they’re cultural hubs where creativity, style, and community come together. 

Join New Era during our peak retail season as a Temporary Part-Time Operations Associate at our NYC Flagship Store in SoHo. This temporary opportunity is designed to support increased customer demand from late October through early January. As a Temporary Part-Time Operations Associate at New Era’s NYC Flagship Store in SoHo, you’ll ensure the store runs like clockwork by handling inventory, maintaining an organized stockroom, and supporting back-of-house operations. This role is perfect for someone who thrives behind the scenes, keeping everything efficient and seamless so the team can deliver an exceptional customer experience. 

Responsibilities 

• Inventory & Stockroom Management:
  • Assist with shipping and receiving, ensuring products are checked, processed, and organized accurately
  • Maintain an organized and accessible stockroom, making it easy for the team to locate and replenish products 
  • Support inventory counts and replenishment to ensure accurate stock levels and minimize shrink

• Operational Support:
  • Collaborate with team members to restock the sales floor efficiently and maintain product availability
  • Support loss prevention efforts by adhering to security protocols and maintaining stockroom integrity
  • Perform daily tasks such as sweeping, vacuuming, emptying trash, and maintaining a clean, polished environment that reflects New Era’s high standards
• Team Collaboration:
  • Collaborate with team members to restock the sales floor efficiently and maintain product availability 
  • Assist with preparing products for visual merchandising updates and store events

• Works collaboratively with the store team and may step in to support other functions and areas of the store as needed to meet customer and operational needs  
• Keep all sensitive matters confidential
• Other duties as assigned 

Knowledge, Skills and Abilities 

• Operational Excellence: 
  • Familiarity with inventory systems and shipping/receiving processes is a plus
  • Ability to follow operational procedures and maintain high standards of organization and accuracy

• Organizational Abilities:
  • Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
  • Comfortable performing physical tasks, including climbing ladders, bending, squatting, kneeling and lifting or carrying up to 50 lbs.

Education and Experience

• A minimum of four (4) years of retail stockroom experience
• Comfortable performing physical tasks and standing for extended periods of time
• Strong attention to detail and a proactive, team-first mindset 
• Availability to work flexible hours, including weekends and holidays from late October through early January
• The retail store operates Monday through Saturday from 10:00 a.m. to 8:00 p.m., and Sunday from 11:00 a.m. to 7:00 p.m. Please note that store hours may be adjusted based on business needs, including customer demand and in-store events

Travel Requirement

• The location for this position is 100% on-site in New York, NY
• 0% to 5%; domestic and/or global

The hourly rate for this posted position is $19.00 per hour and pertains to candidates located in New York City. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

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