Temporary Help Non-Exempt

Description of Job Duty:

We are looking for a dedicated and organized individual to join our student success center as a temporary part-time administrative associate. You will play a vital role in supporting students, answering their queries, and ensuring a smooth experience. This role involves a range of administrative tasks and the chance to contribute to our social media presence and recruitment efforts.

Tennessee Technological University is an equal opportunity affirmative action employer.

Responsibilities

Essential Functions:

• Answering incoming phone calls and providing excellent customer service to students and visitors.
• Generating and analyzing reports to support student success initiatives.
• Assisting students with their inquiries and providing accurate information.
• Scheduling appointments for students and ensuring efficient time management.
• Updating and maintaining recruitment materials and resources.
• Assisting with social media content creation and engagement strategies.
• Collaborating with the team to ensure a positive and inclusive student experience.
• Performing data entry and record-keeping tasks as required.
• Assisting with event coordination and setup when needed.
• Other administrative duties as assigned by the supervisor.

Qualifications

Minimum Qualifications:

• High school diploma or equivalent; some college education preferred.
• Minimum 1 year of experience in an administrative role, preferably in an educational setting.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Customer service orientation with a friendly and helpful attitude.
• Basic knowledge of social media platforms and content creation.
• Willingness to learn and adapt to new technologies and systems.
• Ability to maintain confidentiality and adhere to university policies.