Temporary First Party Collector
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Altus Receivables Managment, Inc.
Metairie, LA, US
Summary
The collector will contact debtors via phone, mail, or email to negotiate payments and resolve disputes. They are responsible for managing delinquent accounts while adhering to compliance requirements until case closure.
Job Description
Altus Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.
Altus Receivables is seeking Temporary First Party Collectors as we continue to grow our team! First Party Collectors collect payments or communicate/resolve issues from debtors. The collector will collaborate with clients, sales and peers on delinquent accounts. The primary role is to contact debtors by phone, mail or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.
*This position is a Remote/Telecommute position*This position will begin November 9, 2026 - December 31, 2026Job Responsibilities:
- Minimum of 80 outbound/inbound calls
- Negotiate payment in full or secure a payment arrangement
- Create a sense of urgency on non-paying debtors
- Work closely with Client Support Representative to resolve disputes
- Maintain a positive attitude
- Remain respectful to debtors & peers
- Strong work ethics and integrity
- Prioritize time management
- Remain professional at all times
- Meet/exceed monthly phone, activity & fee quota’s
Job Requirements:
- Collections, sales, telemarketing, customer service or call center experience preferred
- Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
- Critical Thinker
- Basic Math and Writing skills
- SalesForce experience is a plus
- Strong attention to detail and goal-oriented
- Ability to de-escalate adverse situations
- Strong interpersonal, communication, and organizational skills
- Dependability
This position will begin November 9, 2026 - December 31, 2026Compensation and Benefits:
- $12-15 per hour PLUS bonuses (DOE)
- Benefit package with health, dental, vision, life, and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.
Leveraging a global network of trained and certified professionals and our world-class Recovery Cloud™ Managed Services Team, Altus continuously gathers insights and applies best practices to optimize workflows, enhance decision-making, and ensure the highest levels of security and compliance. Altus’ technology-enabled platform spans first- and third-party collections, international recovery, legal escalation, and credit intelligence reporting, enabling clients to maximize efficiency, transparency, and measurable business results.
Altus operates with a rigor and reliability that global brands, financial institutions, and enterprises depend on. Headquartered in Metairie, Louisiana, with offices across North America, Altus is fully licensed and bonded in all 50 states and Canada. Visit www.trustaltus.com.
Company size
201-500 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Kenner, LA
Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.
Leveraging a global network of trained and certified professionals and our world-class Recovery Cloud™ Managed Services Team, Altus continuously gathers insights and applies best practices to optimize workflows, enhance decision-making, and ensure the highest levels of security and compliance. Altus’ technology-enabled platform spans first- and third-party collections, international recovery, legal escalation, and credit intelligence reporting, enabling clients to maximize efficiency, transparency, and measurable business results.
Altus operates with a rigor and reliability that global brands, financial institutions, and enterprises depend on. Headquartered in Metairie, Louisiana, with offices across North America, Altus is fully licensed and bonded in all 50 states and Canada. Visit www.trustaltus.com.
Company size
201-500 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Kenner, LA