Temporary Case Manager Level III

Life changing work * Welcoming staff * Generous benefits * Advancement opportunities

Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco.

St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California’s largest homeless shelter, the Division Circle Navigation Center for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150-year history of helping others in San Francisco.  St. Vincent de Paul Society of San Francisco’s mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.

SUMMARY:

This Temporary Case Manager III position provides a full range of direct case management to clients.  This position evaluates client needs and develops a service plan to approximately 25 - 30 active clients. This is a full-time temporary position ending approximately 12/1/26.  The schedule is 4:00pm to 12:30am. Days off are Wednesday and Thursday. 

SALARY AND BENEFIT OVERVIEW:

The Temporary Case Manager III starts at $30.60 per hour.

Paid sick time will be accrued according to the San Francisco Paid Sick Leave Ordinance (PSLO). Employees earn 1 hour of paid sick leave for every 30 hours worked.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Provide direct client services: individual counseling, case management, advocacy and accompaniment. 
• Entry Case Management Services at Division Circle Navigation Center are in compliance, regularly monitoring client activity related to achieving personal and programmatic goals.
• Conduct new client screenings: review applications and interview new clients.
• Enter client data into the ONE database within 48 hours.
• Create a service plan for each client with key issues prioritized.  
• Partner with service providers to meet each client’s service plan goals by coordinating care.
• Assist clients in maintaining stability by offering support and linkage to services.
• Problem-solve with the client to determine how best to assist the client.
• Observe clients passively to determine issues that need intervention.   
• Facilitate meetings and support groups as needed.
• Develop client exit survey and case summary to support outcomes and program analysis.
• Maintain electronic client records, individual case files, daily logs, and service statistics in an accurate and timely manner.
• Participate in regular staff meetings including case management meetings and program development.
• Participate in on-going staff development and training.
• Perform other appropriate duties as assigned.

QUALIFICATIONS: 

• BA degree in social services, psychology, or another related field.  Equivalent work experience may be accepted in lieu of a degree.
• Two years’ experience providing services to chronically homeless preferred.  Relevant comparable experience will be considered.
• Above average proficiency to read, write, and speak English.
•  Demonstrated skills in counseling, case management, and client advocacy.
• Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
• Strong interpersonal, verbal, and written communication skills.
• Understanding of homeless issues, especially in context to race, class, gender, and sexual identity.
• Understanding of Housing First Approach to care for the homeless population.  Understanding of coordinated entry system.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low-income communities, and communities of color.
• Proficient in using MS Office including Word, Outlook, and Excel.
• Working knowledge of community resources and familiarity with SF homeless shelter systems and services.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Average reporting skills including data entry, Excel and Word processing.
• Strong initiative and ability to work both independently and cooperatively with staff.
•  Ability to maintain professional boundaries with clients, volunteers and staff.
•  Commitment to the mission of St. Vincent de Paul Society of San Francisco.

Covid vaccination and negative result on TB test required.   

Background check completed upon acceptance of job offer.

St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction.

4:00pm to 12:30am.
Days off are Wednesday and Thursday.