Teller - South Elm

Job Details: Job Location: AVB South Elm - Broken Arrow, OK, Salary Range: $14.00Hourly, Job Shift: M-F, 7:15am-4:15pm, Rotating Sat's 8-12, Summary

The Teller position is part of the Retail Team, the team that is the “face” of AVB Bank. Our Tellers don’t have sales quotas intended to pressure customers into other bank products. Instead, we REWARD our team members for providing outstanding customer service and for knowing when customers can benefit from services we offer.

Primary Responsibilities

Provide prompt and courteous service to customers
Comply with dual control and security procedures
Accept retail and commercial checking and savings deposits
Accept and process cash deposits
Accept and process coin deposits using coin counter
Move bagged coins to the vault or designated secure area
Complete work with a high level of accuracy and in a timely manner
Process withdrawals and cash checks up to designated limits
Help prepare currency and bags of coins for fed shipment; Accept currency and boxed coins from Fed shipment
Assure compliance with all applicable bank policies and procedures, as well as all applicable state and federal banking regulations
Acquire and maintain knowledge about the importance, requirements of, and procedures for completing Currency Transaction Reports (CTRs) and Regulation CC holds
Accept loan payments of all types
Sell cashiers checks and money orders
Process cash advances on credit/debit cards
Know when to report suspicious transactions, activity, or situations to appropriate personnel
Acquire and maintain comprehensive product knowledge
Promote and cross sell bank products and services, refer customers to appropriate staff for new products and services.

Secondary Responsibilities

Participate in community service: attend bank functions within the community, interact with customers to create a community relationship, identify opportunities for new business
Travel to other AVB Bank branches for coverage as needed
Qualifications: Minimum Requirements

High School diploma or equivalent
Two years cash handling and customer service experience
Basic math, reading and writing, and computer skills are required

Physical Requirements

Time spent standing: 5-8 hours daily

Lift (weight): 50 pounds Frequency: as necessary

Motion: Bend, Sit, Squat, Reach, Lift

Functional Requirement: Visual Acuity, Audio Acuity, Manual Dexterity, Speak/Read/Write English, Ability to efficiently process data, discern patterns, and recognize inconsistencies in information. 

AVB is an EEO employer.