Teller Services Representative
Boost your chances before you apply.
IC Federal Credit Union
Westminster, MA, US
Summary
The Teller Services Representative is responsible for providing accurate and efficient financial services while creating exceptional experiences for members. They will manage cash drawers, process transactions, and educate members on credit union products and digital banking tools.
Job Description
Teller Services Representative
Make a Difference with Every Member Interaction
As a Teller Services Representative, you'll be the face of IC Credit Union, creating exceptional experiences for members while providing accurate, efficient financial services. This role is ideal for someone who enjoys helping people, building relationships, and contributing to a team-focused environment.
Key Responsibilities
- Provide friendly, professional, and accurate service to members during every interaction.
- Process transactions including deposits, withdrawals, payments, check cashing, and cash exchanges.
- Maintain and balance a cash drawer while following all cash-handling and security procedures.
- Assist members with account inquiries and resolve routine service issues.
- Promote and educate members on Credit Union products, services, and digital banking tools.
- Support branch operations through administrative tasks, record maintenance, and document processing.
- Adhere to all regulatory requirements, policies, security standards, and fraud prevention procedures.
- Represent IC Credit Union's mission, values, and commitment to member service in every interaction.
- Qualifications
- High school diploma or equivalent required.
- Previous experience in cash handling, retail, banking, sales, or another service-focused role preferred.
- Strong communication, interpersonal, and computer skills.
- Attention to detail, accuracy, professionalism, and a commitment to exceptional member service.
Why Join IC Credit Union?
At IC Credit Union, you'll be part of a supportive team dedicated to helping members achieve financial success. You'll have the opportunity to build meaningful relationships, learn valuable banking skills, and make a positive impact in the communities we serve.
Interested candidates should apply today to begin a rewarding career with IC Credit Union.
Monday through Saturday, Times may vary according to Branch scheduling needs.
Full Service Credit Union. Insured by NCUA. Equal Housing Lender.
IC Credit Union was born from a very simple idea:
People Helping People
From our humble beginnings in the basement of the Immaculate Conception Church in Fitchburg, in 1928, to our position today as one of the largest credit unions in the state of Massachusetts, IC Federal Credit Union is steadfast to our commitment to our Members.
Mission Statement:
No matter where life’s adventure takes you, our personalized solutions will get you there. That’s our promise to you and the community we serve.
Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. IC Federal Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
Investment representatives at IC Federal Credit Union are licensed to transact securities business in IC Federal Credit Union. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx
Founded
1928
Company size
51-200 employees
Industry
Financial Services
Org type
Nonprofit
Headquarters
Fitchburg, MA
Full Service Credit Union. Insured by NCUA. Equal Housing Lender.
IC Credit Union was born from a very simple idea:
People Helping People
From our humble beginnings in the basement of the Immaculate Conception Church in Fitchburg, in 1928, to our position today as one of the largest credit unions in the state of Massachusetts, IC Federal Credit Union is steadfast to our commitment to our Members.
Mission Statement:
No matter where life’s adventure takes you, our personalized solutions will get you there. That’s our promise to you and the community we serve.
Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. IC Federal Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
Investment representatives at IC Federal Credit Union are licensed to transact securities business in IC Federal Credit Union. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx
Founded
1928
Company size
51-200 employees
Industry
Financial Services
Org type
Nonprofit
Headquarters
Fitchburg, MA