Teller / Member Services Representative (Part-time)
Boost your chances before you apply.
Town and Country Credit Union
Kenmare, ND, US
Summary
Process various financial transactions including deposits, withdrawals, and payments while balancing a daily cash drawer. Provide exceptional member service in person, via phone, and by mail while identifying opportunities to cross-sell products.
Job Description
Member Services Representative
Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union.
As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team.
What You'll Do
As an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members. Key responsibilities include:
- Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances.
- Balancing your cash drawer daily and ensuring all transactions are accurate.
- Assisting members in person, over the phone, and by mail.
- Identifying member needs and cross-selling products and services that add value.
- Resolving member concerns with professionalism and efficiency.
What We're Looking For
- High school diploma or equivalent required.
- At least one year of related experience in a financial institution or similar cashier role.
- Strong communication and interpersonal skills.
- Accuracy and comfort working with numbers.
- Basic computer proficiency and keyboarding skills.
- Availability Monday-Friday, 11am - 3pm.
Why Town & Country Credit Union?
We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities.
We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day.
Benefits You'll Enjoy
Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
- Competitive pay
- $5 extra per hour for Saturday shifts (non-exempt staff)
- Paid holidays
- Generous paid time off
- "Dress for your day" dress code
- Health, dental, and vision insurance
- Life and disability insurance
- Flexible spending accounts
- 401(k) with employer contributions
- Paid volunteer time
- Tuition reimbursement
- YMCA Corporate Membership Discount
Ready to Make an Impact?
If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you.
Town & Country Credit Union is an Equal Opportunity Employer.
We're on a mission larger than finances – to Positively Impact our members, employees, and communities.
Town & Country is a growing credit union with a fun, fast-paced, and member-focused culture. We have locations in Minot, Fargo, West Fargo, Kenmare and Stanley, North Dakota. We believe in continual growth for our credit union and our employees. That’s why we’re proud to promote from within and help our employees build their careers at Town & Country.
We believe providing meaningful value to our members is crucial to our success. Couple that with the best service we can provide and you have the recipe for very high member satisfaction. In fact, more than 95% of our members surveyed would recommend Town & Country to their friends or family!
Interested in joining our mission-driven team? Check out our open positions here: www.townandcountry.org/about/careers. If you have questions about any of our positions, email [email protected].
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Town & Country Credit Union is insured by NCUA and provides Equal Housing Opportunity.
Town & Country Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment solely on the basis of qualifications and ability without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, status with regard to public assistance or marriage, or any other protected class status as defined by applicable local, state or federal laws. (M/F/Vet/Disability/Sexual Orientation/Gender Identity)
Founded
1939
Company size
51-200 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Minot, ND
We're on a mission larger than finances – to Positively Impact our members, employees, and communities.
Town & Country is a growing credit union with a fun, fast-paced, and member-focused culture. We have locations in Minot, Fargo, West Fargo, Kenmare and Stanley, North Dakota. We believe in continual growth for our credit union and our employees. That’s why we’re proud to promote from within and help our employees build their careers at Town & Country.
We believe providing meaningful value to our members is crucial to our success. Couple that with the best service we can provide and you have the recipe for very high member satisfaction. In fact, more than 95% of our members surveyed would recommend Town & Country to their friends or family!
Interested in joining our mission-driven team? Check out our open positions here: www.townandcountry.org/about/careers. If you have questions about any of our positions, email [email protected].
---------------------------------------------------------------------------------------
Town & Country Credit Union is insured by NCUA and provides Equal Housing Opportunity.
Town & Country Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment solely on the basis of qualifications and ability without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, status with regard to public assistance or marriage, or any other protected class status as defined by applicable local, state or federal laws. (M/F/Vet/Disability/Sexual Orientation/Gender Identity)
Founded
1939
Company size
51-200 employees
Industry
Financial Services
Org type
Privately Held
Headquarters
Minot, ND
