Teller
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First Federal Bank of Louisiana
Lake Charles, LA, US
Summary
The teller performs daily banking operations including processing deposits, loan payments, and cashing checks while maintaining cash drawer accuracy. They are also responsible for providing excellent customer service and identifying opportunities to refer bank products and services.
Job Description
First Federal Bank of Louisiana is currently seeking a PART-TIME Teller at our Moss Bluff Office, located in Moss Bluff, LA. The schedule for this position is Monday - Friday from 1:00 PM - 6:00 PM. No weekends required.
About Us
First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that’s what our team strives to do in the communities we serve each and every day. Visit www.ffbla.bank to learn more. Member FDIC, Equal Housing Lender.
Position Summary
Performs all phases of teller operations including usual paying and receiving functions plus a variety of duties pertaining to customer transactions. Establishes and maintains customer satisfaction as the singular priority in all activities. Identifies and acts upon opportunities to refer customers to FFBLA specialists from other lines of business who provide specific products that meet the customer’s needs.
Essential Duties & Responsibilities include, but are not limited to, the following:
- Greets customers immediately, in-person and by telephone; ascertains nature of business; answers telephone and gives information to callers or routes call to appropriate individual
- Accepts deposits, loan payments, savings deposits, and collection items
- Cashes checks, Savings Bonds and processes savings withdrawals
- Prepares paperwork or computer input for customer transactions
- Secures and maintains daily cash drawer limits and balances drawer each day
- Accepts stop payments, drafts, loan payoffs
- Sells and/or balances official bank checks
- Prepares change orders for commercial customers
- Refers bank products and services, including insurance and investment services, to appropriate bank representative
- Complies with specific job related BSA policies and procedures
- Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Minimum Qualifications
- High school diploma or general education degree (GED)
- Minimum of six (6) months cash handling
- Previous bank teller experience preferred
Schedule
The normal part-time work schedule at the Moss Bluff Branch is Monday through Friday, 7:45 a.m. to 1:00 p.m. May occasionally be required to come in early or stay late as needed. 25 to 27 hours per work week. Regular attendance is required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full job description is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
First Federal Bank set its goal more than 75 years ago: Maintain a well-managed financial institution that provides our customers with excellent service and products that are appropriate and beneficial to them and to our community.
After more than seven decades, the bank has grown from its beginnings in Lake Charles, to become a regional banking resource for much of Southwest and Central Louisiana. With 16 locations, we are truly a Louisiana banking partner for families and businesses looking for a progressive, forward-thinking bank delivering a high level of customer service. We combine the tradition of courtesy and genuine concern with the technology and services our clients need for financial success – both now and in the future.
As a respected community bank, we take pride in maintaining customer relationships, especially in today’s instant-access technical world. At the same time, we understand that superior personal service must also include the convenience of “anytime, anywhere” banking access. With "24/7 convenience" services such as online banking, a multi-platform mobile app, full Apple Pay integration available, in addition to personal checking, savings, CDs, investments and insurance services, business products, mortgage loans, consumer loans and more, it's all the services customers could want in a bank.
With local decisions, local management and the technology and services associated with larger banks, First Federal Bank of Louisiana continues to be a major part of growing the communities we serve.
Founded
1949
Company size
201-500 employees
Industry
Banking
Org type
Public Company
Headquarters
Lake Charles, LA
First Federal Bank set its goal more than 75 years ago: Maintain a well-managed financial institution that provides our customers with excellent service and products that are appropriate and beneficial to them and to our community.
After more than seven decades, the bank has grown from its beginnings in Lake Charles, to become a regional banking resource for much of Southwest and Central Louisiana. With 16 locations, we are truly a Louisiana banking partner for families and businesses looking for a progressive, forward-thinking bank delivering a high level of customer service. We combine the tradition of courtesy and genuine concern with the technology and services our clients need for financial success – both now and in the future.
As a respected community bank, we take pride in maintaining customer relationships, especially in today’s instant-access technical world. At the same time, we understand that superior personal service must also include the convenience of “anytime, anywhere” banking access. With "24/7 convenience" services such as online banking, a multi-platform mobile app, full Apple Pay integration available, in addition to personal checking, savings, CDs, investments and insurance services, business products, mortgage loans, consumer loans and more, it's all the services customers could want in a bank.
With local decisions, local management and the technology and services associated with larger banks, First Federal Bank of Louisiana continues to be a major part of growing the communities we serve.
Founded
1949
Company size
201-500 employees
Industry
Banking
Org type
Public Company
Headquarters
Lake Charles, LA