TELEMETRY TCHN PD

JOB SUMMARY

The Monitor Technician provides continuous remote observation of cardiac telemetry and pulse-oximetry for adult patients across transitional care and acute care inpatient units throughout the Health System. Working within a fast-paced, high-acuity centralized telemetry environment, the Monitor Technician plays an important role in patient safety through the early detection and timely reporting of cardiac arrhythmias, potentially life-threatening rhythms, and oxygen desaturations.

The Monitor Technician continuously observes patient monitoring systems, recognizes and identifies changes in cardiac rhythms and oxygen saturation, and promptly communicates significant findings to appropriate nursing staff. Responsibilities include obtaining, analyzing, and interpreting cardiac rhythm strips each shift and whenever significant rhythm changes occur.

The Monitor Technician works collaboratively with telemetry nurses and nursing staff across multiple inpatient units and campuses to support effective communication, timely clinical response, and continuity of patient monitoring. Using state-of-the-art telemetry technology, the Monitor Technician contributes to around-the-clock centralized monitoring for a large and diverse adult inpatient population while maintaining accuracy, attentiveness, professionalism, and teamwork in a highly dynamic environment.

Responsible for maintaining the knowledge and skills essential to the performance of behaviors described in this job description, and is accountable to the administrative nurse.

Responsibilities

DUTIES & ESSENTIAL JOB FUNCTIONS

Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job.  The functions should add up to 100%.

Qualifications

REQUIRED QUALIFICATIONS/LICENSES/CERTIFICATIONS:

1. Graduation from High School or equivalent.
2. Completion of an EKG Interpretation course.
3. Minimum 6 months of recent inpatient telemetry monitoring experience.
4. Proficiency in independent EKG interpretation.
5. Excellent verbal and written skills. Must be well organized and detail oriented with the ability to work independently and under pressure.
6. Ability to work effectively within a team.
7. Basic computer key board skills and general PC knowledge.

PREFERRED:

1. Experience in medical centralized telemetry setting.
2. 1 year or above recent inpatient telemetry monitoring experience.
3. Knowledge and experience working with Philips, GE, and/or Masimo physiological monitors.

LIVING PRIDE STANDARDS

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.  These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.   

• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. 

• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

• Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

• Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

• Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. 

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways.  Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

• Picks up and disposes of any litter found throughout entire facility. 

• Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

• Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. 

• Protects the physical environment and equipment from damage and theft.

OTHER FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html