Telecommunications Representative
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UR Thompson Health
Canandaigua, NY, US
Summary
Operate the telephone control board and paging systems to dispatch calls and notify clinical staff. Coordinate various telecommunication systems including voicemail, cell phones, and public address systems within the health system.
Job Description
Schedule: Part time weekends every Saturday and Sunday days 7am-3p including one evening either Tuesday or Wednesday 3p-7p.
What will you do?
- Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
- Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.
Key Responsibilities/Competencies
- Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
- Ability to function calmly under stressful situations related to calling a Code on the public address system.
- Ability to be flexible in decision-making and prioritizing assignments.
- Ability to work independently and within a group.
- Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.
Requirements
- High School diploma or equivalent, Associate degree preferred
- Previous operator/switchboard and customer service experience
- Basic computer skills and knowledge of MS products.
Pay Range: $17.83 - $20.00
Starting Pay: Based on experience
Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.
Welcome to Thompson Health on LinkedIn.
An affiliate of the University of Rochester Medicine, Thompson Health is an award-winning, nonprofit healthcare system serving the greater Rochester and Finger Lakes region.
For more than 100 years, we’ve grown from a community hospital into a leading provider serving approximately 215,000 residents. Today, our team includes 900+ providers and 2,300+ associates dedicated to delivering exceptional, patient-centered care.
Our system offers a full continuum of services, including:
• F.F. Thompson Hospital (113 beds)
• Award-winning Birthing Center
• M.M. Ewing Continuing Care Center
• Ferris Hills at West Lake and Clark Meadows
• 15 primary care practices
• Sands Cancer Center (part of UR Medicine’s Wilmot Cancer Institute)
• Rehabilitation, breast imaging, lab services, and urgent care
At Thompson, culture isn’t a slogan—it’s how we operate. We live our CARES values every day: Commitment, Action, Respect, Excellence, and Service. These principles guide how we care for our patients, support one another, and grow as professionals.
F.F. Thompson Hospital is a Magnet®-designated hospital and New York State Stroke Center, with advanced certifications in orthopedic, rehabilitation, and perinatal care. As Ontario County’s largest employer, Thompson Health is a nine-time honoree on Becker’s “Top Places to Work in Healthcare” and has earned national recognition for workplace well-being and mental health.
If you’re looking for meaningful work, a supportive team, and real opportunity to grow, you’ll find it here. Join Thompson Health.
Founded
1904
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Canandaigua, New York
Welcome to Thompson Health on LinkedIn.
An affiliate of the University of Rochester Medicine, Thompson Health is an award-winning, nonprofit healthcare system serving the greater Rochester and Finger Lakes region.
For more than 100 years, we’ve grown from a community hospital into a leading provider serving approximately 215,000 residents. Today, our team includes 900+ providers and 2,300+ associates dedicated to delivering exceptional, patient-centered care.
Our system offers a full continuum of services, including:
• F.F. Thompson Hospital (113 beds)
• Award-winning Birthing Center
• M.M. Ewing Continuing Care Center
• Ferris Hills at West Lake and Clark Meadows
• 15 primary care practices
• Sands Cancer Center (part of UR Medicine’s Wilmot Cancer Institute)
• Rehabilitation, breast imaging, lab services, and urgent care
At Thompson, culture isn’t a slogan—it’s how we operate. We live our CARES values every day: Commitment, Action, Respect, Excellence, and Service. These principles guide how we care for our patients, support one another, and grow as professionals.
F.F. Thompson Hospital is a Magnet®-designated hospital and New York State Stroke Center, with advanced certifications in orthopedic, rehabilitation, and perinatal care. As Ontario County’s largest employer, Thompson Health is a nine-time honoree on Becker’s “Top Places to Work in Healthcare” and has earned national recognition for workplace well-being and mental health.
If you’re looking for meaningful work, a supportive team, and real opportunity to grow, you’ll find it here. Join Thompson Health.
Founded
1904
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Canandaigua, New York
