Technical Sales and Applications-Membrane Treatment- Northeast

Summary

AWC is seeking a dynamic and friendly technical sales manager with prior experience in the membrane industry (reverse osmosis, nanofiltration and hollow fiber filtration) to promote the sales of its advanced membrane treatment chemicals and technical services in the municipal and industrial markets. This position will cultivate customer relationships, provide technical support, collect industry insights, and drive growth in specific market categories by employing a consultative sales strategy.

Applicants with prior membrane experience including sales, service, troubleshooting or business development experience in the water/wastewater industry are strongly encouraged to apply. Those without advanced water processing experience should not apply. 

Location and Travel

This position may be remote or hybrid based on the applicants location and reports directly to the VP of Sales and Marketing. We are seeking professionals in the Northeast to manage and develop the Northeast Territory. This position requires moderate to extensive overnight travel within territory covering multiple states (40-60%), as needed to develop business and visit all customers at a reasonable frequency throughout the year.

About AWC

Membranes Treat Water. We Treat Membranes.

American Water Chemicals is an industry leader in membrane treatment chemicals and technical services. With over 30 years of proven membrane solutions, our unique understanding of water chemistry has earned us a worldwide reputation for resolving complex operational issues and improving membrane treatment processes.

Our dedicated group of R&D scientists is continuously developing solutions for new challenging membrane applications. In fact, we were the first to resolve the scaling issues at the world’s largest water reuse RO facility in Orange County, CA through meticulous review of their operating data and extensive lab simulations.

Our membrane experts can tackle complex scale formation, or seemingly irreversible membrane fouling. We have helped our customers around the world to reduce their operating costs, increase system recovery, eliminate hazardous acid dosing, and reduce the frequency of membrane cleanings.

In 2023, AWC expanded its operation by launching a European Division, strengthening our global footprint and presence. AWC continues to grow and expand to new markets and is seeking professionals who would like to join our mission to achieve the highest performance of membrane systems worldwide through tailored optimization. 

Responsibilities

The Technical Sales Professional will maintain existing accounts and develop new business directly and through distributors. They will provide customers and channel partners with technical support as needed to support and acquire accounts.

Job Duties

• Maintain and grow existing business through cross-selling and referrals by offering outstanding customer support to existing accounts.
• Identify customer needs. Establish the technical requirements of customers and suggest appropriate products, using your strong relationship skills to understand their needs and technical skills to provide effective solutions.
• Prospect and contact potential customers and industry partners and identify the decision-makers.
• Oversee all aspects of the customer relationship, including making cold calls, following leads, creating opportunities, and closing business.
• Create a plan for customer visits, upcoming bids, pipeline, and meeting sales goals.
• Build relationships with consulting engineers, contractors, owners, and plant operators.
• Develop new business by cross-selling, consultative selling, and offering technical solutions.
• Recruit and develop distributors to help the company grow its market share geographically and within new market sectors.
• Represent the company and promote our products through various channels such as technical workshops, trade shows, papers, seminars, training sessions, and webinars.
• Provide technical support to end-users and distributors, including running projections, troubleshooting, explanation of technical reports, and collection of samples for analysis.

Skills

• General knowledge of water treatment and membrane pretreatment processes, including MF/UF and NF/RO.
• A general understanding of membrane fouling and scaling and troubleshooting.
• Ability to identify potential chemical opportunities and convert them to a sale.
• Ability to effectively communicate in written and verbal form to technical and non-technical audiences.
• Independent and highly motivated self-starter.
• Good interpersonal skills.
• Organized and responsive.
• Good working knowledge of Microsoft Office, and general computer skills. Experience with CRM software is a plus.

Qualifications

• A degree in Engineering or Chemistry is preferred.
• 5+ years of sales or operational experience within the membrane water treatment industry.
• Demonstrated ability to perform and produce results while maintaining positive relationships.