Technical Product Manager

About Keyfactor 

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!

Title: Technical Product Manager, Keyfactor Platform 

Location: United States; Remote 

Experience: Mid-Level 

Job Function: Product Management

Employment Type: Full-time

Industry: Computer and Network Security 

About the position

The Product Manager will join the Keyfactor Platform team, responsible for overseeing the product lifecycle for Keyfactor's SaaS Platform, from ideation to launch and beyond. This role requires a strategic thinker with strong leadership skills, the ability to work cross-functionally, and a hands-on approach that includes owning the product backlog and working closely with engineering teams to deliver products that align with the company's vision and objectives.

Applicants must be legally authorized to work in the United States.

Job Responsibilities

• Define product vision and strategy, ensuring alignment with company goals.
• Develop product roadmaps and prioritize features based on business value, customer feedback, and market demand.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to bring products to market.
• Own and maintain the product backlog, translating features and functionality into clear, well-defined engineering tasks and technical requirements.
• Create detailed product requirements, user stories, and acceptance criteria.
• Work closely with engineering teams to oversee the product development process, ensuring timely delivery of high-quality products.
• Monitor product performance, gather user feedback, and iterate on features to improve user experience and satisfaction.
• Act as the primary point of contact for all product-related inquiries.
• Communicate product updates and progress to stakeholders and executive leadership.
• Develop and maintain strong relationships with key partners and customers.

Required Qualifications and Skills:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• Proven experience as a Product Manager or in a similar role in product management.
• Strong understanding of product development processes and agile methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to think strategically and make data-driven decisions.
• Strong analytical and problem-solving skills.
• Intellectual curiosity and a demonstrated ability to learn new tools, technologies, and concepts independently.
• Comfort engaging with technical concepts such as PKI, cryptography, or enterprise security software, and working across Linux, Windows, and Kubernetes environments.
• Experience with product management tools such as JIRA, Confluence, or similar.

Preferred Qualifications and Skills:

• Experience in PKI, cryptography, cybersecurity, or enterprise security software.
• Experience using AI tools to drive measurable outcomes, such as backlog grooming, synthesizing customer feedback, or drafting PRDs/User Stories.

Travel Requirements.

Up to 10% travel time required. 

Compensation

Salary will be commensurate with experience.  

Culture, Career Opportunities and Benefits 

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.  

Here are just some of the initiatives that make our culture special:   

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. 
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. 
• The Keyfactor Alliance Program to support DEIB efforts. 
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. 
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development. 
• Regular All Hands meetings – followed by group gatherings. 

Our Core Values 

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.   

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.   

Customers are core.   

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.   

Innovation never stops, it only accelerates.   

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.   

We deliver with agility.    

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.   

United by respect.    

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.   

Teams make “it” happen.   

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.   

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.  

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. 

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