Director, Innovation

With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM.

Factor is the market leader in Integrated LawTM, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale.

Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience.

Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.  

Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive.  

We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us!

The Role:

The Innovation team builds custom client-facing software and AI-powered tools that help lawyers work more effectively. The team operates as a small, high-autonomy engineering group within a larger professional services organization. Hands-on technical lead of a small U.S.-based team that builds custom client software and AI-powered tools for legal workflows. This role splits time between writing code and guiding a small development team — the team is small enough that the lead needs to be a strong individual contributor.

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Key Responsibilities

Engineering & Delivery

• Lead development of custom client-facing software for large law firms and legal services clients
• Own architecture and system design decisions for new projects and ongoing work
• Build and maintain AI/LLM-powered features
• Evaluate technical feasibility and estimate effort for incoming project work and RFPs

Team Leadership

• Stay current with AI/LLM developments across the industry and legal sector — be the team's go-to source for what's possible and what's practical
• Foster a culture of experimentation — share resources, run experiments with new tools, and ensure the team is using the latest tech effectively
• Be a key resource to the VP in charge of go-to-market and commercial aspects of the business.
• Manage a team of 2-4 engineers — 1:1s, career development, code review, workload balancing
• Maintain engineering quality standards across the team's projects
• Hire and onboard new engineers as the team grows

Technical Ownership

• Maintain and extend existing client projects and internal platforms
• Manage cloud infrastructure (AWS, Azure, GCP) and deployment pipelines (GitHub Actions, Terraform, Bicep)

Qualifications

Required

• 10+ years of software engineering experience with at least 2 years managing engineers
• Strong full-stack skills (JavaScript/TypeScript, Python, React, Node.js, PostgreSQL)
• Production experience with LLM integration
• Cloud infrastructure experience
• Comfortable making architecture decisions with incomplete information
• Experience with agentic coding tools (e.g., Claude Code, Cursor, Codex)
• Comfortable interfacing directly with clients in a supporting role — able to hold technical conversations with stakeholders at AmLaw firms
• Deep understanding of modern engineering practices (e.g. code review, CI/CD, o11y, automated testing). 

Preferred

• • Experience in legal technology or professional services
  • Familiarity with LegalTech ecosystem
  • Experience with IaC and CI/CD pipelines (GitHub Actions)

Why Factor?

• 401K match
• Unlimited flexible time off
• 11 days company holiday
• Chance to develop your career in an international, innovative company providing legal services to top brands worldwide; 
• Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants; 
• Inclusive and nurturing work environment, where everyone's contributions are valued; 
• Comfortable working hours with respect for work-life balance; 
• Flexible working model  
• Anniversary gift 

\n$0 - $0 a year\n

Additional Information

As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor. As a member of the Factor team, the applicant will have access to various company and client assets and will be required to maintain the level of security as identified for each asset.

Factor is an Equal Opportunity Employer.

For more, visit: factor.law