Technical Instructor (US PubSec) - USA

Endgame Systems, LLC provides consulting services related to Elastic technology to Government agencies with heightened security needs. Endgame Systems, LLC is a wholly-owned subsidiary of Elastic.  Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.  Endgame Systems, LLC, while a subsidiary of Elastic, is an independent entity focused on Government services.

Elastic Education

Technical Instructor 

Job Details

At Elastic, we see endless possibilities in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running efficiently, and protect against cyber threats.

Instructors play a key role at Elastic Education, and we have an opportunity for a new colleague to join the team. You will teach our customers how to best use Elastic products and solutions, helping them to become successful through the delivery of technical training programs. Besides teaching, you will closely collaborate with the Curriculum team to constantly review and improve training materials, and provide crucial input into crafting new training materials. Instructors also serve as ambassadors of Elastic.

The successful candidate will happily work on their own initiative and does not require micro-management. Do you want to be part of a passionate and distributed team that mostly works remotely, and loves to make an impact with our customers? If so, we are happy to consider you. Come join us at Elastic!

Responsibilities:

• Deliver multi-day virtual and on-site Elastic training courses and workshops to enable our customers and drive business value
• Teach extremely technical concepts clearly and concisely to large audiences in an engaging manner
• Collaborate with the Curriculum team on the development of new courses and course release updates
• Collaborate with the Training Operations team for continuous improvement of our LMS (Learning Management System), virtual training platform and processes 
• Mentor and coach new instructors
• Ability to work on your own initiative with fanatical attention to detail
• Strong customer advocacy, relationship building, and verbal and written communication skills
• Comfortable working remotely in a highly distributed team. 
• Flexible attitude and willingness to accommodate and support changing priorities in a growing company
• Willing and able to travel globally up to 60%, primarily in the US

Preferred Qualifications & Skills:

• Experience as Technical Instructor, Consultant, Presales, or public speaker to technical audiences (engineers, developers, and other technical positions) on enterprise infrastructure software technology
• Excellent presentation and customer interaction skills, with the ability to explain complex topics in an easy-to-understand way
• Clear articulation and fluency in English
• Bachelor's degree (or higher) in information technology or computer science or equivalent experience
• 4+ years of cybersecurity experience
• Cybersecurity certifications such as CISSP, GCIH, CASP+
• 2+ years of Education experience
• Deep understanding of Elasticsearch, including Elastic certifications
• Experience in curriculum development, contributing to open-source projects, or participating in community engagements (meetups, conferences, etc.)
• Strong interpersonal skills
• Ability to thrive in a fast-paced, constantly evolving environment
• Possess active security clearance

Note: We do not expect a single candidate to have all the above skills and qualifications; please do not hesitate to apply if you feel that you are a good fit for this position

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Endgame Systems is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family 
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Endgame Systems is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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