Technical Consultant

Job Ad — Technical Consultant

📍 US (remote)

💼 Full-Time

About Us

Marketplacer is a global SaaS company enabling businesses to create and scale online marketplaces. We partner with leading brands to power digital commerce, and we’re entering an exciting phase of growth and evolution.

We’re looking for a Technical Consultant to join our team in the US.

The Opportunity

In this role, you will be the technical expert helping customers and partners unlock the full potential of the Marketplacer platform. You’ll bridge business vision and technical execution, designing scalable integration architectures across complex enterprise ecosystems, including ERP, OMS, PIM, and eCommerce platforms. Acting as a trusted advisor, you’ll guide clients through technical complexity and ensure implementations are robust, scalable, and built for long-term success.

What You’ll Do

Solution Architecture & Design

• Collaborate with clients to design and architect scalable solutions using Marketplacer's APIs and GraphQL.
• Define integration patterns that connect Marketplacer with ERPs, CRMs, and front-end frameworks (Headless, React, etc.).
• Ensure technical designs align with best practices for performance, security, and maintainability.
• Participate in and contribute to customer architecture discussions alongside enterprise architects and system integrators

Technical Implementation & Delivery

• Act as the technical point of contact during the post-sales implementation phase.
• Guide developers and partners on best practices for building on top of the Marketplacer platform.
• Troubleshoot complex technical issues and provide architectural guidance to ensure successful project go-lives.

Customer & Partner Enablement

• Develop and deliver technical workshops, training sessions, and documentation for customers and agency partners.
• Empower our partner ecosystem to build high-quality, sustainable marketplace solutions.
• Act as a bridge between the field and our Product/Engineering teams to advocate for feature enhancements and bug fixes.

Technical Operations & Growth

• Create and maintain scalable technical assets, including sample code, boilerplates, and implementation guides.
• Support the pre-sales team on complex technical scoping and feasibility assessments when required.
• Continuously improve implementation methodologies to reduce time-to-value for our customers.

What You Bring

• 3–5+ years in a customer-facing technical role in a customer-facing technical role (Technical Consulting, Solutions Architecture, or Professional Services), ideally within SaaS or E-commerce.
• Experience working with enterprise or upper mid-market customers
• Exposure to System Integrators or multi-vendor delivery environments
• Familiarity with modern architecture patterns (API-first, event-driven, composable commerce)
• Exposure to enterprise architecture frameworks such as TOGAF is a plus
• Deep proficiency in modern web technologies, specifically APIs (REST/GraphQL), JavaScript, and cloud-native architectures.
• Strong experience with integration middleware and connecting disparate enterprise systems.
• The ability to translate complex business requirements into clear, actionable technical specifications.
• Exceptional communication skills, with the ability to influence stakeholders ranging from developers to C-suite executives.
• A self-motivated mindset with a proven track record of delivering successful technical projects in fast-paced environments.

Why Join Us

• Work in a global SaaS company.
• Competitive salary and professional development opportunities.
• Flexible and hybrid working environment.
• Collaborative, supportive, and ambitious culture.
• Opportunity to work on complex enterprise marketplace implementations across leading global brands.
• Exposure to composable commerce and modern integration patterns at scale.
• After your first 6 months, get access to additional benefits like:
  • Diversity Day: one paid day per year to have a day to do something of importance to you (think birthday, anniversary, your child’s dance recital), 
  • Do Good Day: one paid day per year to give back to the community), and 
  • Work From Abroad: the ability to work from anywhere in the world for up to 30 days,