Technical Account Manager (TAM)
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AtScale
Boston, MA, US
Summary
The Technical Account Manager will serve as the primary post-sales technical leader, ensuring successful deployment, migration, and sustained value for enterprise customers. They will monitor system stability, provide strategic guidance on semantic layer design, and advocate for product improvements based on field insights.
Job Description
The Mission
AtScale is the semantic layer for modern data and AI. We bridge the gap between complex cloud data platforms, ike Snowflake, Databricks, and Google BigQuery, and the business users who need consistent, AI-ready analytics. We are looking for a Technical Account Manager (TAM) to help us redefine how the world handles business intelligence.
The Impact You’ll Make
In this role, you will serve as the senior post-sales technical leader responsible for ensuring our top enterprise customers successfully deploy, migrate, and realize sustained value. You will:
- Technical Ownership & Production Health: Serve as the primary technical contact post-sale, monitoring system stability, performance, and scalability while proactively leading technical escalations to resolution.
- Deployment Oversight & Strategic Guidance: Oversee complex implementations and migrations from legacy systems by providing expert advice on semantic layer design, platform strategy, and AI enablement.
- Adoption, Value & Advocacy: Drive the usage of new capabilities and influence the product roadmap by representing field insights to our Engineering teams.
Why You’ll Love It Here
- Ownership & Autonomy: You thrive as an individual contributor, owning technical outcomes directly, such as production confidence and architectural alignment.
- Innovation-First: Work at the intersection of AI and data at a company hitting its next major inflection point.
- Culture of Trust: Enjoy a flexible, remote-friendly environment built on transparency and professional growth.
Who You Are
- You are comfortable in fast-paced environments where priorities can shift quickly.
- You value quality over speed and are curious about using AI to improve efficiency.
- You have 7+ years of experience in Technical Account Management or Solutions Architecture, with deep knowledge of cloud data platforms (Snowflake, Databricks, BigQuery).
- You are based in or able to work East Coast (ET) hours.
The Perks
- Competitive salary + equity.
- Unlimited PTO and comprehensive benefits.
- The chance to shape the future of a global leader in AI-ready analytics.
Ready to build the future of data? Visit www.atscale.com to learn more.
AtScale is the universal semantic layer platform that bridges the gap between business users, analysts, data scientists, and the modern data stack. We empower organizations to deliver governed, AI-ready analytics at scale across every BI and AI tool without moving or duplicating data.
With AtScale, enterprises can:
- Define and govern consistent business metrics across Power BI, Tableau, Excel, and other analytics tools
- Enable trusted GenAI experiences with natural language querying, semantic context, and consistent metric definitions
- Optimize cloud warehouse costs by eliminating redundant data movement and accelerating queries
- Unify modeling workflows with our open-source Semantic Modeling Language (SML), enabling code-first and no-code modeling, version control with Git, and CI/CD integration
- Deliver AI-powered insights by connecting enterprise data to LLM frameworks and advanced machine learning workflows
AtScale integrates seamlessly with modern cloud data platforms including Databricks, Snowflake, Google BigQuery, and Azure Synapse, which empowers organizations to leverage the full value of their data infrastructure
Trusted by enterprises in finance, retail, manufacturing, healthcare, and tech, use AtScale to simplify analytics complexity and ensure data governance while driving better, faster decision-making.
Our platform is built for performance, scalability, and security, supporting sub-second query speeds, intelligent query optimization, and full auditability. Whether enabling self-service BI, consistent enterprise metrics, or AI-driven decision-making, AtScale delivers the foundation for confident analytics at any scale.
Explore more at atscale.com and subscribe to our channel for news, resources, and thought leadership on BI, AI, and data strategy.
Founded
2013
Company size
51-200 employees
Industry
Software Development
Org type
Privately Held
Headquarters
Boston, Massachusetts
AtScale is the universal semantic layer platform that bridges the gap between business users, analysts, data scientists, and the modern data stack. We empower organizations to deliver governed, AI-ready analytics at scale across every BI and AI tool without moving or duplicating data.
With AtScale, enterprises can:
- Define and govern consistent business metrics across Power BI, Tableau, Excel, and other analytics tools
- Enable trusted GenAI experiences with natural language querying, semantic context, and consistent metric definitions
- Optimize cloud warehouse costs by eliminating redundant data movement and accelerating queries
- Unify modeling workflows with our open-source Semantic Modeling Language (SML), enabling code-first and no-code modeling, version control with Git, and CI/CD integration
- Deliver AI-powered insights by connecting enterprise data to LLM frameworks and advanced machine learning workflows
AtScale integrates seamlessly with modern cloud data platforms including Databricks, Snowflake, Google BigQuery, and Azure Synapse, which empowers organizations to leverage the full value of their data infrastructure
Trusted by enterprises in finance, retail, manufacturing, healthcare, and tech, use AtScale to simplify analytics complexity and ensure data governance while driving better, faster decision-making.
Our platform is built for performance, scalability, and security, supporting sub-second query speeds, intelligent query optimization, and full auditability. Whether enabling self-service BI, consistent enterprise metrics, or AI-driven decision-making, AtScale delivers the foundation for confident analytics at any scale.
Explore more at atscale.com and subscribe to our channel for news, resources, and thought leadership on BI, AI, and data strategy.
Founded
2013
Company size
51-200 employees
Industry
Software Development
Org type
Privately Held
Headquarters
Boston, Massachusetts
