Tech Account Manager

About Sino Biological:

Sino Biological is a world-renowned reagent supplier and contract research organization, listed on ChiNext of the Shenzhen Stock Exchange (301047 Sino Biological Inc.). Our core technology platform is an in-house-developed mammalian cell-based recombinant expression system that leverages proprietary reagents and processes for high-efficiency production of antigens and antibodies.

We are headquartered in Beijing, China, with a U.S. base in the Greater Philadelphia area, an office and bioprocessing center in Houston, Texas, and subsidiaries in Frankfurt, Germany, and Kawasaki, Japan.

Sino Biological is committed to providing high-quality recombinant protein and antibody reagents and to being a one-stop technical services shop for life science researchers around the world. All of our products are independently developed and produced. In addition, we offer pharmaceutical companies and biotechnology firms pre-clinical production technology services for hundreds of monoclonal antibody drug candidates.

Position Overview:

We’re seeking a highly motivated and detail-oriented individual to join our dynamic Technical Account Management team. This is a remote position, but candidates located in or near Houston, TX are preferred, as we have an office there. The role involves approximately 15% travel.

As a critical team member, your primary responsibility will be managing customized services for U.S.-based customers. This includes collaborating with local sales representatives, maintaining strong client relationships, coordinating internal resources, and ensuring the successful completion of projects.

Key Responsibilities:

• Collaborate with local sales representatives to promote and sell customized services.
• Build and maintain strong client relationships, acting as a key point of contact.
• Work closely with clients to develop work plans, set milestones, and monitor progress.
• Coordinate internal resources to ensure timely completion of projects and delivery of final products and reports.
• Create and maintain comprehensive project documentation.
• Perform other related duties as assigned.

Qualifications:

• PhD preferred or Master’s degree in biology, biochemistry, pharmaceutical sciences, or a related life sciences field.
• Training or experience in protein biochemistry, antibody development, and immunology is highly desirable.
• Previous experience in project management and customer-facing roles is a plus.
• A solid understanding of biologic research, drug discovery, diagnostics, and relevant technologies, products, and services.
• Ability to learn quickly, multitask, prioritize, and work independently.
• Willingness to travel up to 15%.
• Must be able to lift and move 25-50 lbs.

Why Join Us?

At Sino Biological, we recognize that our people are our greatest asset. That’s why we offer:

• Competitive compensation packages, including a base salary and a bonus structure plan
• Professional development and career advancement opportunities.
• A supportive and inclusive work environment where diversity is celebrated.

Equal Opportunity Employer:

Sino Biological is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in advancing scientific innovation and making a global impact!