Team Member
Boost your chances before you apply.
Whistle Express Car Wash
North Charleston, SC, US
Summary
The team member is responsible for providing excellent customer service, managing member accounts, and driving sales growth. They also perform operational tasks including vehicle preparation, equipment maintenance, and general site upkeep to ensure a clean and safe environment.
Job Description
Key Responsibilities:
Welcome Station and Sales Performance
Provide excellent customer service with a friendly and professional attitude.
Support sales and membership growth through consistent processes and knowledgeable guidance.
Assist with member sign-ups, changes, and account management.
Follow company policies related to pricing and discounts.
Wash Station Service
Follow safety procedures and maintain a clean, organized wash area.
Assist with vehicle preparation, including identifying preexisting conditions.
Operate wash equipment safely and efficiently.
Communicate effectively with team members and management regarding operational issues.
Convenience Station
Engage with customers professionally to ensure a positive experience and encourage Google reviews.
Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
Stock and organize detail centers to maintain accessibility and inventory accuracy.
Empty trash cans regularly and maintain clean work areas.
Maintain vacuum stations by checking for clogs and emptying canisters.
Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
General Duties
Maintain professional conduct and adhere to uniform standards at all times.
Perform opening and closing duties to ensure smooth operations.
Clean and maintain the tunnel to ensure safety and operational efficiency.
Prepare towels and other necessary materials to support daily operations.
#LI-DNI
If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
