Team Member
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Pizza Hut
Gainesville, VA, US
Summary
The Team Member is responsible for delivering excellent customer service and maintaining a positive restaurant culture. They must follow training processes and adhere to brand standards while completing daily cleaning and food preparation tasks.
Job Description
Position: Pizza Hut Team Member
Job Summary:
Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –
Learn Your Position Inside and Out and Own the Guest Experience Everyday
Pay Rate(If Applicable):
Duties/Responsibilities
- Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
- Always Puts Customer Needs First
- Promote Positive Restaurant Culture (Live Life Unboxed!)
- Delivers on Pizza Hut Service Principals
- (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
- Deliver High Customer Satisfaction Results
- Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
- (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
- Completes Cleaning Duties and Sidework Daily
- Provides Excellent Customer Service on Telephone Calls
- Cleans and Washes Dishes
- Assist with Food Preparation and Ready 4 Customer Practices
- Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
- Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
- Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
- Other Duties as Assigned
Training/Requirements.
- Be A Customer Maniac! – Role Specific
- Passion for Customer Service
- (Shoulder 2 Shoulder and Learning Zone Courses Completed)
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and is a global leader in the pizza category with nearly 20,000 restaurants in more than 110 markets and territories. The brand has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order, and today Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. Leveraging its global presence, Pizza Hut also works to positively impact restaurant employees, the communities they serve and the environment through commitments across three priority areas: More Equity, Less Carbon and Better Packaging.
Founded
1958
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Plano, TX
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and is a global leader in the pizza category with nearly 20,000 restaurants in more than 110 markets and territories. The brand has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order, and today Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. Leveraging its global presence, Pizza Hut also works to positively impact restaurant employees, the communities they serve and the environment through commitments across three priority areas: More Equity, Less Carbon and Better Packaging.
Founded
1958
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Plano, TX