Tasting Room Support - Variable Hour
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Silver Oak Cellars LLC
CA
Summary
The Tasting Room Support staff member assists with daily retail and sales operations, including setting up tastings, managing inventory, and maintaining the cleanliness of the facility. They provide direct support to guests by refilling water, processing wine purchases, and ensuring all service areas are well-stocked and orderly.
Job Description
Description
SUMMARY: The Tasting Room Support position will support vital elements of the tasting room for daily Retail and Sales Operations.
KEY RESPONSIBILITIES:
· Wash and Dry Stemware.
· Set up and breakdown for tastings, vertical tastings and food and wine pairings.
· Refill guest water glasses throughout the day.
· Pull Chef’s Boards and Vertical Cheese Boards for reservations.
· Assist hosts in pulling wine orders for guest purchases.
· Assist guests by taking wine purchases to their vehicle.
· Restock clean glasses at all tasting areas.
· Put away weekly wine order.
· Keeps Wine Room neat and orderly, ensuring box tops are removed on a case per SKU.
· Keeps Manager updated on supply backstock; bags, boxes, breadsticks, 6 & 12 pack shippers, etc.
· Regularly spot sweep all guest service areas.
· Restock bags and boxes at all register stations.
· Check restrooms for cleanliness throughout the day including restocking of paper products, wipe counters, and spot mop floors.
· Build collateral booklets for the different tasting experiences.
· Check merchandise area of the Tasting Room to restock and fold.
· Regularly check the MIPA check list for items to clean or projects to do.
· Performs other duties as assigned by manager.
QUALIFICATIONS:
· 1-2 years similar experience preferred.
· A minimum of 18 years of age preferred.
· Commitment to excellence and high standards.
· Strong organizational, problem-solving, and analytical skills.
· Ability to manage priorities and workflow.
· Professional appearance and demeanor.
· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
· Ability to understand and follow written and verbal instructions.
Requirements
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
· Perform repetitive motion activities
· Stand for long periods of time
· Lift 50 lbs.
· Coordinate multiple tasks simultaneously
WORK ENVIRONMENT:
· Work is mainly performed in a tasting room inside a winery/cellar. The individual is occasionally exposed to cellar temperatures that are cool and fumes or airborne particles relative to normal cellar processes.
· Busy and distractive open work atmosphere.
The above reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Family-owned for more than 50 years, Silver Oak has produced Cabernets aged exclusively in American oak. Its exceptional, food-friendly wines are both drinkable upon release and worthy of cellaring for decades to come. Ray Duncan founded Silver Oak with Justin Meyer in 1972, and it’s now owned and operated by Ray’s sons, David and Tim, with a commitment to innovative and sustainable viticulture practices across its vineyard properties, winemaking facilities, tasting rooms and cooperage. In addition to acquiring OVID Napa Valley in 2017, the Duncan family also founded Twomey Cellars in 1999 and Timeless Napa Valley in 2020.
Founded
1972
Company size
51-200 employees
Industry
Wineries
Org type
Privately Held
Headquarters
Oakville, California
Family-owned for more than 50 years, Silver Oak has produced Cabernets aged exclusively in American oak. Its exceptional, food-friendly wines are both drinkable upon release and worthy of cellaring for decades to come. Ray Duncan founded Silver Oak with Justin Meyer in 1972, and it’s now owned and operated by Ray’s sons, David and Tim, with a commitment to innovative and sustainable viticulture practices across its vineyard properties, winemaking facilities, tasting rooms and cooperage. In addition to acquiring OVID Napa Valley in 2017, the Duncan family also founded Twomey Cellars in 1999 and Timeless Napa Valley in 2020.
Founded
1972
Company size
51-200 employees
Industry
Wineries
Org type
Privately Held
Headquarters
Oakville, California