Table Games / Poker Dealer

Job DetailsJob Location: Running Creek Casino - Upper Lake, CA 95485Position Type: Part TimeEducation Level: High School Diploma or GEDSalary Range: $16.90 - $20.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Casino

Running Creek Casino has been offering guests a full-service gaming destination in a vineyard setting along the historic Highway 20 corridor of Upper Lake, California since 2012. We take extreme pride in guest service, gaming experiences, and hospitality in our community. We are known for providing satisfying career opportunities in a remote location where opportunities are limited.  

Join our team today and become a greater part of the community! We are hiring Table Games/Poker Dealers to deal all Table Games in a professional and proficient manner, in accordance with approved guidelines, applicable laws, policies, and procedures, while providing Outstanding Guest Service.

Specifically, you will:

Adhere to and ensure compliance with all RCC policies, procedures, SOPs, and internal controls and gaming regulations.
Maintain and ensure adherence to all internal and external regulations, policies and procedures within assigned games.
Protect and maintain integrity of assigned games and assets.
Exchange currency for gaming chips; fills and credits; and, pay or collect bets according to house rules.
Ensure accuracy and completion of all signatory paperwork specific to assigned games and, if applicable, assigned bank.
Effectively communicate with supervisors and obtain required approvals and acknowledgements according to established policies and procedures.
Maintain excellent grooming and personal conduct according to RCC standards.
Acknowledge, greet, and converse (in a friendly, courteous, and professional manner) with customers who play at or approach assigned games.
Interact with department and RCC employees in a professional and positive manner to foster good rapport, promote team spirit, and ensure effective two-way and cross-culture communications.
Sustain a courteous attitude and pleasant demeanor in all relations including guests and colleagues
Abide by all company policies of RCC.
Other duties as assigned

WORKING ENVIRONMENT

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Running Creek Casino employees are responsible to ensure that their designated operations are in compliance with Running Creek Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Running Creek Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a three-month introductory period. Candidates for this position will be required to have dependable transportation available to them without notice.

Native American Preference will apply in accordance with Tribal policies  

Qualifications
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

High school diploma or GED required
At least 21 years of age
1 year previous dealing experience or completion of dealing course
Working knowledge of the Gaming Industry and the laws and regulations governing gaming operations

Skills

Required:

Strong written communication skills
Strong verbal communication skills
Customer service, interpersonal and teamwork skills necessary to maintain quality service delivery
Accurate and detail-oriented
Strong problem solving skills
Basic Math skills (addition, subtraction, multiplication and division, ability to demonstrate proficiency)

Abilities

Required:

Ability to maintain high confidentiality
Ability to independently manage multiple tasks in a professional manner
Ability to work independently with minimal supervision
Ability to deal all table games offered

PHYSICAL DEMANDS

Must be able to communicate using written, oral and computer methods. Must be able to stand and exert fast-paced mobility for periods in excess of 8 hours. Must be to sit for long periods of time. Must have manual dexterity and ability to use repetitive wrist motions.