Systems Engineer IV | 1104
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CTI Consulting
NC
Summary
The Systems Engineer will own the design, configuration, and implementation of point-of-sale and payment solutions across a large retail operation. They will lead end-to-end delivery of initiatives while serving as a subject matter expert for production issues and system reliability.
Job Description
About This Opportunity
CTI Staffing is partnering with a leading retail organization to find a Business Systems Analyst IV for their Payments and Retail Technology team, based on a hybrid schedule near Salisbury NC, Quincy MA, Carlisle PA, Scarborough ME, or Chicago IL.
This team owns the technology behind point-of-sale and payments systems used across a large, multi-location retail operation. You'll step into a senior individual-contributor role driving solution design and delivery on complex payments platforms — partnering closely with architects, engineers, vendors, and business stakeholders to keep in-store payment systems reliable, secure, and scalable.
What You'll Do
- Own the design, configuration, integration, and implementation of POS and payments solutions across multiple platforms
- Lead end-to-end delivery of medium-to-large initiatives, from discovery through implementation and support
- Serve as a subject matter expert on payment processing flows, device interactions, and store systems
- Drive solution design decisions in collaboration with architects and engineering teams
- Partner with business stakeholders to translate requirements into technical solutions
- Lead triage and resolution of complex production issues, including incident bridge calls and root cause analysis
- Support audit and compliance activities, including access reviews and controls validation
- Mentor junior analysts and promote best practices in delivery and documentation
Requirements
What You Bring
Must-Have:
- 5+ years driving solution design, system integration, and end-to-end delivery across complex platforms
- Hands-on experience with POS systems, payment gateways, or payment devices (e.g., Verifone, Ingenico)
- Experience supporting large-scale retail environments (grocery or fuel preferred)
- Strong knowledge of the credit/debit payments ecosystem, including authorization flows and settlement concepts
- Proven ability to lead complex technology delivery end-to-end
- Strong analytical, problem-solving, and troubleshooting skills
- Excellent communication skills with the ability to influence technical and business stakeholders
- Currently authorized to work in the US on a full-time basis
Nice-to-Have:
- Experience with ACI Retail Commerce Server
- Experience with NCR Connected Payments (OpenEPS, ServerEPS, WebEPS, Common Client)
- PIN pad configuration and estate/key management experience
- Familiarity with PCI compliance and payment security standards
- Experience in Agile or product-based delivery models
Technical Environment:
POS platforms, payment gateways and devices (Verifone, Ingenico), payment authorization and settlement systems, incident management tooling, PCI-scoped systems
What Success Looks Like:
- Ramped on the platform environment and functioning as a credible SME within 90 days
- Independently owning end-to-end delivery of at least one medium-to-large initiative
- Contributing to improved system reliability and incident response effectiveness
CTI is a prominent security consulting, planning, and design corporation. CTI’s security experts, specialists, and engineers have provided high tech security and operational/programmatic solutions for federal, state, and city governments, major corporations, and the aviation industry since 1986. CTI is a woman, minority owned corporation certified by the US Small Business Administration and the US Department of Transportation as a Small Disadvantaged Business Enterprise. Headquartered in Germantown, Maryland, CTI has regional offices in Houston, TX, Austin, TX and Chicago, IL.
CTI has extensive and comprehensive knowledge and experience in all areas of security, including vulnerability assessments, training, counterterrorism support, design of security systems, and emergency plan development. CTI’s experience, professionalism and dedication to customer service is evident by the many multi-year projects awarded to the firm.
CTI does not represent any security equipment or products, nor does it have any alliances with manufacturers or vendors offering products or services, which ensures our objectivity and provides our clients with the assurance that our only goal is total client satisfaction and the successful completion of all project tasks.
Founded
1986
Company size
11-50 employees
Industry
Public Safety
Org type
Privately Held
Headquarters
Germantown, MD
CTI is a prominent security consulting, planning, and design corporation. CTI’s security experts, specialists, and engineers have provided high tech security and operational/programmatic solutions for federal, state, and city governments, major corporations, and the aviation industry since 1986. CTI is a woman, minority owned corporation certified by the US Small Business Administration and the US Department of Transportation as a Small Disadvantaged Business Enterprise. Headquartered in Germantown, Maryland, CTI has regional offices in Houston, TX, Austin, TX and Chicago, IL.
CTI has extensive and comprehensive knowledge and experience in all areas of security, including vulnerability assessments, training, counterterrorism support, design of security systems, and emergency plan development. CTI’s experience, professionalism and dedication to customer service is evident by the many multi-year projects awarded to the firm.
CTI does not represent any security equipment or products, nor does it have any alliances with manufacturers or vendors offering products or services, which ensures our objectivity and provides our clients with the assurance that our only goal is total client satisfaction and the successful completion of all project tasks.
Founded
1986
Company size
11-50 employees
Industry
Public Safety
Org type
Privately Held
Headquarters
Germantown, MD
