Systems Engineer
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TGI Office Automation
NY
Summary
The role involves providing technical support, installation, and configuration for MFP/Printer hardware and various tiered solutions. Responsibilities also include conducting R&D in the solutions lab and providing customer training.
Job Description
Job DetailsJob Location: Brooklyn, NY 11231Salary Range: $49,000.00 - $50,000.00 Base+Commission/year
Job Title: Systems Engineer
The TGI Story
A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.
TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.
https://www.tgioa.com/
Primary Functions and Responsibilities:
Obtain and maintain technical certifications for MFP/Printer Hardware and Tier 1, Tier 2, and Tier 3 Solutions (vendor partners may change)
General sales and technical support for Sales Department
Solutions Lab Research and Development, Software Testing
Maintain Lab and Showroom environment
Custom Demo configurations – working with sales engineers to develop POCs and execute onsite trials
Installation and configuration of Tier 1, Tier 2, and Tier 3 solutions
Customer Training for MFP/Printer Equipment, Tier 1, Tier 2, and Tier 3 solutions
Help desk support for Tier 2 and 3 solutions
Qualifications:
Bachelor’s degree, preferably in IT (Computing/Networking) required or minimum 3-5 years of IT or industry experience
Knowledge of MySql and MSSQL databases
Knowledge of basic scripting languages
Excellent communication and presentation skills (written and verbal
Excellent time management skills
Job Type: Full-time
Salary: $50,000 base plus commission
Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)
Schedule: Monday-Friday
Work Location: Northeast: In-person (Cherry Hill, NJ OR, West Caldwell, NJ, OR Brooklyn, NY,
OR Melville, NY)
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Qualifications
TGI Office Automation is a comprehensive office technology provider offering scalable solutions to complex business issues. TGI offers unparalleled, innovative technology from industry leading partners like Toshiba, Lanier, Lexmark, and HP. These partnerships enable TGI to provide businesses with both cost effective and reliable multifunctional copy/print/scan devices. In addition to hardware solutions TGI provides leading edge document management solutions structured to help businesses create, capture, store, access and secure documents more effectively and efficiently.
TGI is a privately owned company committed to the satisfaction of their customers and the development of their employees. TGI's slogan of "Thinking Great Ideas" is more than just a slogan; it is the company mantra. TGI's goal is to provide their customers with Great Ideas to help improve their document workflow, control costs, meet compliancy requirements and reduce waste.
Founded
1964
Company size
201-500 employees
Industry
Information Technology & Services
Org type
Privately Held
Headquarters
Brooklyn, NY
TGI Office Automation is a comprehensive office technology provider offering scalable solutions to complex business issues. TGI offers unparalleled, innovative technology from industry leading partners like Toshiba, Lanier, Lexmark, and HP. These partnerships enable TGI to provide businesses with both cost effective and reliable multifunctional copy/print/scan devices. In addition to hardware solutions TGI provides leading edge document management solutions structured to help businesses create, capture, store, access and secure documents more effectively and efficiently.
TGI is a privately owned company committed to the satisfaction of their customers and the development of their employees. TGI's slogan of "Thinking Great Ideas" is more than just a slogan; it is the company mantra. TGI's goal is to provide their customers with Great Ideas to help improve their document workflow, control costs, meet compliancy requirements and reduce waste.
Founded
1964
Company size
201-500 employees
Industry
Information Technology & Services
Org type
Privately Held
Headquarters
Brooklyn, NY