Systems Administrator

Job Details: Job Location: Corporate Office - Trussville, AL, Salary Range: Undisclosed, Position Summary

SPOC Energy is seeking an experienced Systems Administrator to help manage and support our Microsoft cloud and on-premises infrastructure. This role will be responsible for administration, configuration, security, and support of our Microsoft Azure, Microsoft 365, Entra ID, Intune, and Windows environments while providing Level 1 and Level 2 technical support across the organization.

The ideal candidate enjoys solving technical problems, improving systems, and helping users succeed while maintaining a secure and reliable IT environment.

Primary Responsibilities

Microsoft Administration

Administer Microsoft Entra ID.
Manage Microsoft Intune.
Administer Microsoft 365.
Configure Conditional Access policies.
Manage user lifecycle:

Onboarding
Offboarding
Permissions
Licensing

Manage Azure resources and subscriptions.
Maintain identity and access management.
Support SharePoint Online, Teams, OneDrive, and Exchange Online.

Endpoint Management

Windows administration.
Device provisioning.
Intune deployment.
Patch management.
Endpoint security.
Group policy and configuration management.
Windows Autopilot.
Hardware lifecycle management.

User Support

Provide Level 1 and Level 2 technical support.
Resolve desktop and application issues.
Support Microsoft Office applications.
Support mobile devices.
Support conference room technologies.
Maintain documentation and knowledge base articles.
Escalate complex issues appropriately.

Infrastructure Administration

Monitor system health and availability.
Assist with server administration.
Assist with virtualization environments.
Manage backups and recovery processes.
Monitor system security.
Assist with network troubleshooting.
Support printers and peripheral devices.

Projects

Participate in IT infrastructure projects.
Assist with Microsoft technology deployments.
Support ERP infrastructure requirements.
Help improve automation and operational efficiency.
Develop and maintain IT documentation.

Required Qualifications

3+ years of Systems Administration experience.
Strong Microsoft Azure experience.
Microsoft Entra ID administration.
Microsoft Intune administration.
Microsoft 365 administration.
Windows administration.
Experience supporting end users.
Strong troubleshooting skills.
Excellent customer service skills.

Preferred Qualifications

Bachelor’s Degree in IT (Information Systems / Computer Science)

Experience with any of the following is highly desirable:

Azure Virtual Machines
Azure Networking
Microsoft Defender
PowerShell scripting
Active Directory
SharePoint Online
Exchange Online
Teams Administration
Windows Autopilot
Conditional Access
Multi-Factor Authentication
Microsoft Business Central
Hyper-V or VMware
Backup solutions
Power Platform

Additional experience with:

CAD software administration (Autodesk products preferred)
Network administration (switches, firewalls, wireless)
VPN technologies
Manufacturing environments
ERP environments

Desired Personal Attributes

Excellent communicator
Strong customer service mindset
Highly organized
Self-starter
Team player
Strong analytical thinking
Security conscious
Passion for continuous improvement

What Success Looks Like

Stable Microsoft cloud environment
Secure identity and device management
High user satisfaction
Fast issue resolution
Well-documented systems
Reliable infrastructure
Continuous improvement of IT operations

AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER

Please advise us of any reasonable accommodation you may need in completing our application process.
Qualifications: