System Integration Technical Specialist
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Ribbon Communications
Plano, TX, US
Summary
The specialist is responsible for meeting with customers to define solution criteria and creating detailed provisioning specifications and drawings. They provide end-to-end project support, including hardware/cabling specs and software ordering, to ensure configurations meet customer requirements.
Job Description
Job Description:
Meet with Customer to understand desired solution, & ensure Customer clearly understands all criteria and deliverables. Create an Order Capture Worksheet (OCW) with detailed provisioning information. Produce detailed specs and drawings required via Ribbon tools and procedures Identify / explore impacts & risks to current configuration. Solution validation – ensure configuration details meet or exceed Customer requirements. Review and follow existing documentation as applicable. Provide project support through services completion (related to engineering solution & budget). Deliverables include: Early Job Conference (EJC) – Customer meeting to review scope details and request Customer related inputs required. Customer Information (CI) – Customer meeting to gather, review and agree on final engineering inputs for the project. Hardware & Cabling Specs – create specs and drawings for inputs to downstream processes including supply chain and deployment team. Identify and order required software via Ribbon tools and processes. Position is fully remote and reports to the company’s headquarters in Plano, TX.
Job Requirements
Requires a Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field. Position Requires 3 years of related experience. Must have some experience in each of the following skills: Experience using database tools to engineer, order and document customer projects; Configuring telecom and data equipment in complex networks and providing end-to-end solutions; Knowledgeable of central office and outside plant telecom infrastructure; Test and deploy services and features; Software tool Log captures & analysis; Root Cause Analysis for engineering processes; Evaluate and determine DC power requirements, cabling, and terminations in a telco environment; Electrostatic Discharge processes and preventive techniques; and TL9000 and ISO quality practices. Able to utilize and develop quality processes.
To apply, please visit: ribboncommunications.com/careers
The anticipated base pay range for this full-time position in all geographic locations is $117,000.00 - $139,200.00 annually. Actual compensation within the range will be determined based on a variety of factors, including, but not limited to the candidate’s experience, skills and education. The compensation package also includes eligibility for an incentive plan and comprehensive benefits, subject to applicable requirements.
Please Note:
'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
US Citizens and all other parties authorized to work in the US are encouraged to apply.
Ribbon Communications (Nasdaq: RBBN) is a global provider of voice communications software, IP routing, and optical networking to mobile and wireline service providers, enterprises, critical infrastructure and defense sectors. We support our customers’ Path to Autonomous Networks by leveraging the latest AIOps automation platforms and Agentic AI technologies, helping them deliver better customer experiences, reduce operational costs, and achieve sustainable growth. To learn more about Ribbon, visit rbbn.com.
Company size
1,001-5,000 employees
Industry
Communications Software and Networking Solutions
Org type
Public Company
Headquarters
Plano, Texas
Ribbon Communications (Nasdaq: RBBN) is a global provider of voice communications software, IP routing, and optical networking to mobile and wireline service providers, enterprises, critical infrastructure and defense sectors. We support our customers’ Path to Autonomous Networks by leveraging the latest AIOps automation platforms and Agentic AI technologies, helping them deliver better customer experiences, reduce operational costs, and achieve sustainable growth. To learn more about Ribbon, visit rbbn.com.
Company size
1,001-5,000 employees
Industry
Communications Software and Networking Solutions
Org type
Public Company
Headquarters
Plano, Texas