System Engineer I | 1132
Boost your chances before you apply.
CTI Consulting
NC
Summary
The role involves leading and supporting overnight point-of-sale code deployments and store conversions for a major retailer. You will be responsible for validating deployments, troubleshooting issues in real time, and coordinating with internal teams and vendors to ensure successful outcomes.
Job Description
About This Opportunity
CTI Staffing is partnering with a leading grocery retail organization to find a POS Analyst supporting overnight point-of-sale deployments, based remotely within the Salisbury/Mooresville, NC area. This is an overnight-shift role, approximately 11:00 PM to 7:00/8:00 AM, Sunday night through Thursday night, on an ongoing basis.
This role sits at the center of how a major retailer keeps its stores running through system upgrades and conversions. You'll work overnight, validating deployments as they go live, troubleshooting issues in real time, and keeping vendors and store teams aligned so conversions land clean. It's a hands-on, high-visibility role for someone who's comfortable owning problems independently in the middle of the night.
What You'll Do
- Lead and support overnight POS code deployments and store conversions
- Validate successful deployment of code and configuration changes
- Troubleshoot deployment-related issues and coordinate resolution with internal teams and vendors
- Conduct root cause analysis and recommend corrective actions
- Use SQL to investigate and resolve data and configuration issues
- Write and maintain batch scripts to support deployment and troubleshooting work
- Document findings, solutions, and deployment outcomes clearly
- Communicate issues, risks, and resolutions to stakeholders in real time
Requirements
What You Bring
Must-Have:
- Experience supporting or administering point-of-sale (POS) systems
- Ability and willingness to work an overnight shift, approximately 11:00 PM to 7:00/8:00 AM, Sunday night through Thursday night, on an ongoing basis
- Working knowledge of SQL for data analysis and troubleshooting
- Batch scripting experience
- Advanced Microsoft Excel skills
- Strong analytical and root cause problem-solving skills
- Ability to work independently with minimal supervision
- Strong written and verbal communication skills
Nice-to-Have:
- Experience with retail POS platforms (e.g., NCR StoreLine, NCR Emerald)
- Experience supporting wireless Android-based applications
- Prior retail technology deployment experience
- Experience coordinating with third-party vendors and implementation teams
Technical Environment:
POS terminals and registers, SQL Server, batch scripting, deployment/configuration management tools, ticketing systems
What Success Looks Like:
- Independently owns overnight deployment windows with minimal escalation
- Diagnoses and resolves POS/configuration issues quickly under pressure
- Builds trusted working relationships with vendors and store teams during live conversions
CTI is a prominent security consulting, planning, and design corporation. CTI’s security experts, specialists, and engineers have provided high tech security and operational/programmatic solutions for federal, state, and city governments, major corporations, and the aviation industry since 1986. CTI is a woman, minority owned corporation certified by the US Small Business Administration and the US Department of Transportation as a Small Disadvantaged Business Enterprise. Headquartered in Germantown, Maryland, CTI has regional offices in Houston, TX, Austin, TX and Chicago, IL.
CTI has extensive and comprehensive knowledge and experience in all areas of security, including vulnerability assessments, training, counterterrorism support, design of security systems, and emergency plan development. CTI’s experience, professionalism and dedication to customer service is evident by the many multi-year projects awarded to the firm.
CTI does not represent any security equipment or products, nor does it have any alliances with manufacturers or vendors offering products or services, which ensures our objectivity and provides our clients with the assurance that our only goal is total client satisfaction and the successful completion of all project tasks.
Founded
1986
Company size
11-50 employees
Industry
Public Safety
Org type
Privately Held
Headquarters
Germantown, MD
CTI is a prominent security consulting, planning, and design corporation. CTI’s security experts, specialists, and engineers have provided high tech security and operational/programmatic solutions for federal, state, and city governments, major corporations, and the aviation industry since 1986. CTI is a woman, minority owned corporation certified by the US Small Business Administration and the US Department of Transportation as a Small Disadvantaged Business Enterprise. Headquartered in Germantown, Maryland, CTI has regional offices in Houston, TX, Austin, TX and Chicago, IL.
CTI has extensive and comprehensive knowledge and experience in all areas of security, including vulnerability assessments, training, counterterrorism support, design of security systems, and emergency plan development. CTI’s experience, professionalism and dedication to customer service is evident by the many multi-year projects awarded to the firm.
CTI does not represent any security equipment or products, nor does it have any alliances with manufacturers or vendors offering products or services, which ensures our objectivity and provides our clients with the assurance that our only goal is total client satisfaction and the successful completion of all project tasks.
Founded
1986
Company size
11-50 employees
Industry
Public Safety
Org type
Privately Held
Headquarters
Germantown, MD
