SVP, Operations
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Serverfarm
Los Angeles, CA, US
Summary
Deputize for the COO to lead global data center operations, ensuring uptime, safety, and financial performance across multiple regions. Oversee operational governance, energy strategy, and the delivery of services to hyperscale and enterprise customers.
Job Description
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Serverfarm is a leading developer and operator of data centers in North America, and EMEA, and has key customer relationships with rapidly growing hyperscale, technology and enterprise customers. In September 2023, Manulife Investment Management acquired a controlling interest in Serverfarm, which allows the company greater access to capital to accelerate the expansion of its data center portfolio on a worldwide basis. The company is positioned to capture the growing demand for data center capacity that continues to grow globally, fueled by the rapid adoption of artificial intelligence and companies’ continued transition of data workloads and storage to the cloud.
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Key Accountabilities
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Executive Leadership
Operational Governance & Performance
Safety, Reliability & Engineering
Customer & Service Delivery
Financial Planning & Growth
Energy, Sustainability & ESG
Technology & Automation
People & Organization
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Key Qualifications
- Proven senior leadership experience in colocation, hyperscale, mission-critical facilities, or similarly complex multi-site environments.
- Strong track record of leading large-scale operations with accountability for uptime, safety, customer service, and financial performance.
- Demonstrated success delivering operational growth, new site launches, or capacity expansion programs across multiple locations.
- Strong commercial capability with experience managing significant operational CapEx budgets.
- Knowledge of energy strategy, utilities management, sustainability programs, or infrastructure efficiency initiatives.
- Experience driving operational excellence through automation, technology enablement, and continuous improvement methodologies.
- Strong strategic planning capability, including long-term capacity planning and scaling operations to meet business growth.
- Customer-focused mindset with experience managing escalations, service delivery, and executive stakeholder relationships.
- Proven ability to lead and develop high-performing teams across geographies and functions.
- Honesty and integrity, with excellent communication, influencing, and executive stakeholder management skills.
- Strong analytical and decision-making capability, using data and KPIs to drive performance and prioritization.
- Role involves international travel (approximately 30%)
\n$150,000 - $280,000 a year\n
Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
Serverfarm is a trusted operator of large-scale, high-performance data centers. We provide scalable solutions across key metro markets, empowering businesses with future-ready, flexible infrastructure for growth in a fast-evolving digital landscape.
Founded
1999
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
El Segundo, California
Serverfarm is a trusted operator of large-scale, high-performance data centers. We provide scalable solutions across key metro markets, empowering businesses with future-ready, flexible infrastructure for growth in a fast-evolving digital landscape.
Founded
1999
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
El Segundo, California
