Surplus Lines Director

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

POSITION SUMMARY

HUB International is seeking a Director of Surplus Lines to serve as the regional leader for surplus lines placements and premium tax compliance functions across California, with expectations to scale into an enterprise-level role across all U.S. regions. This newly created role is designed to provide leadership for centralizing and standardizing HUB's surplus lines tax and filing compliance function at regional scale then at a national scale — bringing consistency, rigor, and strategic leadership to a critical area of regulatory and operational risk.

Reporting to the COO of California, this leader will build and oversee a local team then a national team of state-specialized compliance professionals, develop standards and operating framework in California and then scaled across the US, and serve as HUB's senior subject matter authority on surplus lines placements regulation and filing requirements across all 50 states and U.S. territories.

WHAT YOU WILL DO

Compliance Strategy and Governance

• Design and implement a surplus lines placement compliance framework, including standardized policies, filing calendars, and escalation protocols with structure to be scaled across the U.S. Enterprise.

• Serve as HUB California’s authority on surplus lines tax and filing obligations — interpreting regulatory requirements, monitoring legislative developments, and driving operational action.

• Establish audit readiness standards and lead identification and remediation of compliance gaps, prioritizing by risk and materiality.

• Partner with HUB's Corporate Legal and Compliance team to ensure alignment with all applicable state laws and regulations.

Team Leadership and Development

• Build, lead, and develop a local team with a framework for a national team of surplus lines compliance professionals with deep expertise in their respective state requirements and filing environments.

• Establish roles, performance standards, and development paths across the team; recruit state-level specialists as the function scales.

• Create operating rhythms and center-of-excellence practices that leverage regional expertise to elevate the full team.

Operational Excellence and Technology

• Lead a clean-up project and comprehensive review of outstanding surplus lines tax and stamping fee items across the California region, prioritizing remediation by risk and materiality.

• Evaluate and oversee HUB’s uses of surplus lines compliance or automation platforms such as InsCipher, OPTins, and Resource Pro to drive automation and reduce manual risk.

• Develop reporting, scorecards, and dashboards providing leadership with real-time visibility into filing status and compliance performance by region and state.

• Drive continuous improvement in SOPs, workflow documentation, and reconciliation of surplus lines tax payables across all regions.

• Leverage AI solutions where HITL (human-in-the-loop) automation of functionality can be used for operational and compliance improvement.

Regulatory and External Relationships

• Serve as HUB California’s primary contact with state surplus lines associations, stamping offices, and departments of insurance on compliance and audit matters.

• Provide HUB’s best-advocated viewpoints on surplus lines placement issues across state legislatures, for trade associations, including the CIAB, where requested. 

• Monitor and communicate emerging regulatory risk — including premium allocation disputes, zero-report obligations, and diligent effort requirements — to senior leadership.

National Scale Readiness

• Learn the existing surplus lines resources and expertise throughout the enterprise to prepare for an enterprise-wide center of excellence.

• Develop a roadmap based on learnings from California and information gathering across all regions for scalable operational excellence, technology, and other resources for an enterprise-wide center of excellence.

WHAT WE'RE LOOKING FOR

Required Qualifications

• Property & Casualty license required.

• Bachelor's degree and/or advanced degree or professional designation (e.g., CPCU, CIC, ASLI) strongly preferred.

• 10+ years of progressive experience in surplus lines compliance or non-admitted insurance operations, with at least 5 years in a leadership role including direct reports.  Team-building experience strongly preferred.

• Demonstrated experience managing a multi-state or national surplus lines compliance function across numerous jurisdictions.

• Deep knowledge of state-specific surplus lines placement and premium tax filing and documentation rules and regulations.

Knowledge / Skills / Abilities

• Expert familiarity with the different surplus lines premium tax filing platforms utilized by all states.

• Proven ability to build and lead high-performing compliance teams in a distributed, multi-region environment.

• Experience designing enterprise compliance frameworks, audit programs, and governance structures.

• Strong analytical and data skills; advanced Excel proficiency; experience with Applied EPIC or comparable platforms preferred.

• Executive presence and communication skills — able to present complex regulatory matters to senior leadership, regional COOs, and external regulators.

• Strong project management and critical thinking skills; ability to drive results across a matrixed organization.

• AI-curious; committed to leveraging technology and automation to scale compliance operations.

• Ability to travel as needed to support regional teams, regulatory meetings, and industry engagement.

WHY CHOOSE HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at  http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $150,000 - $180,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

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LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.  Apply online today!

Department Business Operations

Required Experience: 10-15 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.