Surgery Scheduling Coordinator - Pre-Surgical Services

Surgery Scheduling Coordinator - Pre-Surgical Services

Part Time Day Shift - TriHealth Good Samaritan Hospital

Location: 

375 Dixmyth Ave, Cincinnati, OH 45220

Work Schedule: 

• Part Time Days - (40 hours bi-weekly)
• 9:00am - 9:30pm
• No weekends, holidays or call requirements

Job Overview:

Coordinates the scheduling of elective and urgent procedures, including private and service cases, while ensuring alignment with surgery and cystoscopy schedules. Arranges pre-admission and pre-procedure testing in accordance with departmental and hospital guidelines and communicates critical patient and procedural information to appropriate departments such as Bed Assignment, Specialty Coordinators, and Pre-Surgical Services. Maintains accurate documentation of physician concerns and scheduling issues, including instances when provider preferences cannot be accommodated, while serving as a key liaison to support efficient patient flow and seamless procedural coordination.

Incentives & Benefits: 

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement as well as student loan repayment options—this role offers career growth opportunities. 

Please view our benefits page:  https://careers.trihealth.com/what-we-offer/benefits  

Job Requirements:

• High School Diploma or GED (Required)
• 1 - 2 years' experience medical office scheduling (Required)
• Knowledge of Medical and Surgical terminology and familiarity with surgical procedures 
• Computer skills

Job Responsibilities: 

• Schedules elective and urgent surgical procedures using strong organizational and prioritization skills.
• Proactively anticipates, coordinates, and manages schedule changes with minimal direction.
• Obtains and verifies accurate case information from surgeon preference cards, sales representatives, surgeons, and physician office staff.
• Coordinates case requirements and surgical information with the Operating Room and other ancillary departments to ensure readiness for procedures.
• Documents surgeon complaints and concerns and follows through on problem-solving efforts to accommodate scheduling preferences whenever possible.
• Maintains effective communication and positive working relationships with surgeon office staff, physicians, coworkers, and interdisciplinary departments.
• Demonstrates teamwork, collaboration, and a customer service-focused approach when supporting surgeons and clinical staff.
• Utilizes knowledge of surgical procedures, medical terminology, and surgical terminology to support accurate scheduling and coordination.
• Applies computer and scheduling system expertise to maintain accurate case information and support efficient workflow management.
• Ensures all scheduling activities are completed accurately, timely, and in accordance with departmental guidelines and operational needs.

Other Job-Related Information:

The TriHealth Nursing Vision, Mission, and Philosophy speaks to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advancement of degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice, and all nurses to foster, support and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.

Working Conditions

Bending - Frequently

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Consistently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs. - Consistently

Lifting 50+ Lbs. - Consistently

Lifting <50 Lbs. - Consistently

Pulling - Consistently

Pushing - Consistently

Reaching - Consistently

Sitting - Occasionally

Standing - Consistently

Stooping - Consistently

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently

Visual Acuity: Far - Consistently

Visual Acuity: Near - Consistently

Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service 

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone’s opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community

Job Keywords: Pre-Surgical Services, OR, Surgery, Perioperative, Scheduling, Scheduling Coordinator, Nursing, Hospital, General Surgery