Surge Shelter Coordinator
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CARITAS
Richmond, VA, US
Summary
The Surge Shelter Coordinator oversees daily shelter logistics and manages seasonal staff, security, and volunteers during emergency weather events. They also foster a safe environment by coordinating intake processes and building relationships with community partners.
Job Description
Surge Shelter Coordinator
Location: Richmond, VA
Role Type: Seasonal (October – Mid-April), Full-Time
Pay: $25.00 / hour
Schedule: Full-time with evening, weekend, and on-call hours during severe weather activations
About the Role
Every winter, severe weather brings urgent needs to our community. As the Surge Shelter Coordinator, you will play a vital role in opening our emergency weather shelter and making sure individuals facing homelessness have a safe, warm, and welcoming place to go.
If you bring strong organizational skills, compassion, and a passion for helping others, this seasonal leadership position is a great way to make a real, hands-on impact.
What You'll Do
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Run Daily Operations: Help organize and oversee shelter logistics so operations run smoothly whenever emergency weather strikes.
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Support & Lead the Team: Recruit, schedule, and guide seasonal staff, security, and volunteers with encouragement and clear communication.
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Build Relationships: Work closely with other CARITAS teams and local community partners to provide caring, well-coordinated support to shelter guests.
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Foster a Safe Environment: Ensure intake processes and shelter guidelines are handled fairly, accurately, and with deep respect for everyone who walks through our doors.
What We're Looking For
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Experience in shelter operations, social work, emergency services, or program support (a degree in human services or related field is a plus!).
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Comfort stepping up in fast-paced situations and resolving everyday challenges with a calm, helpful mindset.
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Great communication skills and an ability to build positive relationships with team members, partners, and participants.
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Flexibility to work irregular hours, evenings, weekends, and on-call shifts when severe weather hits.
Why Join CARITAS?
We believe in hospitality, respect, and solution-focused teamwork. Here, you will find a welcoming environment where your work directly protects lives and strengthens our Richmond community.
We'd love to have you on the team. Apply today to get started!
