Support Coordinator (DDD)

Make a Difference Every Day as a Support Coordinator!

Join Our Team and Provide Compassionate Care to Individuals in Their Communities

Your Next Career Chapter Starts Here!

Are you looking for a company that values your contributions, recognizes your hard work, and provides opportunities for professional growth? Are you passionate about helping individuals and making a meaningful difference in their lives?

If so, Priority Group Services may be the right place for you!

At Priority Group Services, we believe that when our team members thrive, our communities thrive. We are not just offering you a job—we are inviting you to become part of a mission focused on compassionate, reliable, and quality services.

About Us

Priority Group Services provides top-tier staffing solutions for both medical and non-medical positions. Our comprehensive services are designed to meet the needs of individuals and communities with professionalism and efficiency.

What We Do

From Home Care to Developmental Disability Care, our services include:

• Activities of Daily Living (ADLs)
• Personal Care & Transition Care
• Companionship
• Clinical Support
• Light Housekeeping
• Care Management
• Home Care
• Division of Developmental Disabilities (DDD) Services

Our Vision

To be the premier provider of essential services in New Jersey—known for compassionate care, reliable staffing, and solutions that enrich lives and strengthen communities.

Why You'll Love Working With Us

At Priority Group Services, you’re more than just an employee—you’re part of a team that values integrity, excellence, and compassion.

We recognize your hard work, support your career development, and provide opportunities to expand your skills while serving your community.

Position Details

Job Title: Support Coordinator
Program: Developmental Disabilities Division (DDD)
Reports To: Supervisor/Manager, DDD Program
Location: Hybrid Remote – Newark, NJ 07103
Support Coordination Service Area: Atlantic, Burlington, Camden, Somerset & Gloucester Counties
Pay Rate: Per Diem – TBD
Shift: Daytime

What We're Looking For

The Support Coordinator provides essential administrative and operational support within the DDD program. This role assists with the coordination of services for adults with developmental and/or intellectual disabilities (DD/ID).

The Support Coordinator is responsible for assisting with documentation, scheduling, communication, monitoring, and follow-up to help ensure that individuals receive timely and appropriate services.

This position is ideal for someone who wants to gain hands-on experience in the DD/ID field while maintaining accurate, organized, and audit-ready documentation.

What You'll Do

1. Administrative Support

• Assist with managing caseloads for adults with DD/ID.
• Maintain organized client records.
• Schedule appointments and coordinate meetings with clients and service providers.
• Prepare documentation for Individualized Service Plans (ISPs), progress reports, and compliance audits.

2. Data Entry & Documentation

• Accurately input and update client information in DDD-approved databases.
• Maintain accurate records of services provided, including dates, hours per week, and length of service.
• Ensure documentation is complete, organized, and up to date.

3. Client & Provider Communication

• Serve as a point of contact for clients and families.
• Answer general questions and provide information regarding available services.
• Assist with scheduling and follow-up.
• Communicate with service providers to ensure they have the necessary documentation for timely service delivery.

4. Service Coordination Assistance

• Assist with coordinating services across healthcare, vocational, residential, and community support settings.
• Track service implementation and help ensure services align with Individualized Service Plans (ISPs).

5. Monitoring & Follow-Up

• Assist with monitoring client progress toward established goals.
• Gather information and data for reporting purposes.
• Follow up with clients, families, and providers to ensure services are being delivered as planned and in accordance with DDD requirements.

6. Training & Resources

• Assist in distributing training materials and resources to clients and families.
• Help clients and families understand available services, resources, and their rights.

7. Crisis Assistance

• Assist with organizing resources during crisis situations.
• Contact appropriate providers and assist with scheduling emergency services when needed.

8. Compliance Support

• Ensure documentation meets DDD standards and is maintained in an audit-ready manner.
• Maintain clear documentation regarding the DD/ID population served and the services and hours provided.

The Ideal Candidate

Required / Preferred Qualifications

• Bachelor’s degree in Human Services, Social Work, Psychology, or a related field preferred.
• Experience in administrative, customer service, or social services settings preferred.
• Experience working with adults with DD/ID is highly preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and comply with HIPAA and applicable privacy requirements.

Additional Preferred Qualifications

• Experience working with individuals with developmental or intellectual disabilities.
• Knowledge of DDD services, regulations, and community resources.
• Bilingual skills, including Spanish, ASL, or other languages.

DDD Compliance Note

To support eligibility and DDD audit requirements, employment history should clearly document relevant experience, including:

• Direct work with adults with developmental and/or intellectual disabilities.
• Number of hours worked per day and days worked per week.
• Total length of service.
• The organization’s mission and its alignment with DD/ID services.

Why Choose Priority Group Services?

✔ Flexible Scheduling Options – Work when it suits you best.
✔ Rewarding Work – Make a meaningful impact in the lives of individuals and families.
✔ Supportive Team Environment – Work alongside a collaborative and caring team.
✔ Opportunities for Growth – Gain valuable experience and build your career.
✔ Inclusive & Welcoming Culture – Be part of a community that values and supports you.

Ready to Make a Difference?

If this sounds like the opportunity you’ve been looking for, APPLY NOW!

Priority Group Services is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How to Apply

Website: www.prioritygroupsnj.org
Phone: 201-305-0936
Email: [email protected]

You may email your resume or apply online using the application form:

https://forms.gle/NraSSH9Qacq6cPwc8

Flexible work from home options available.