Supply Chain Coordinator

Job Details: Job Location: Support Center (Blue Ash, OH) - BLUE ASH, OH, Salary Range: Undisclosed,

Supply Chain Coordinator

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Supply Chain Coordinator

Reports to

Manager of Supply Chain

Classification

Full-Time/Non-Exempt / Hourly / On-Site

Position overview

The Supply Chain Coordinator is responsible for handling incoming orders placed through our Ecommerce platform, as well as Supply Chain support of stores, warehouse, and ecommerce. They process, receive, and ship online orders as necessary to support our fulfillment experience for in store pick up and ship to home. They will need to be able to communicate with other members of the team as well as directly with stores. Must be able to multi-task and prioritize their day. A flexible work schedule will be considered if it fits business needs.

Core values alignment:

Curious — ask questions, find and solve problems
Passionate — care deeply about the brand, team, and customers
Do it Right — take pride in accuracy and credibility
Service — put others above ourselves

Key responsibilities

Process, receive, and ship customer orders
Work with Customer Experience for any order status questions and customer order inquiries
Communicate professionally and courteously directly with stores, shipping partners, and distributors to investigate, allocate, and complete orders
Coordinate shipping labels, and systematic transfers
Become well-versed in the Ecommerce platform and be available to support other departments and/or retail store concerns
Refer suspicious activity or questionable orders to Asset Protection and Fraud departments
Ensure compliance with federal, state, and local regulations
Assist with warehousing of select product, including receiving, packing, and shipping

Desired skills & experience

One year of customer service experience with excellent interpersonal skills
Execution skills with the ability to produce results within expected timeframe
Technical Capacity – Microsoft Office including advanced Excel, Word and PowerPoint
Attention to Detail and Accuracy
Business Acumen
Communication Proficiency – Verbal & Written
Ethical Conduct
Problem Solving/Analysis
Multi-tasking/Prioritization/Time Management

Employee benefits

Medical, Dental, and Vision health insurance
Unlimited Shooting – Free Classes
Industry-leading online and in-store discounts
Manufacturer rewards and points program
No firearm experience needed — we offer paid training

Qualifications: