Supervisor Patient Care Services RN
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McLaren Health Care
Pontiac, MI, US
Summary
The Supervisor Patient Care Services RN guides and mentors staff while managing daily patient care operations to ensure efficiency and quality. They are responsible for patient flow, staff scheduling, incident documentation, and addressing customer concerns.
Job Description
Position Summary:
Guides and mentors’ staff in daily activities and decision making for patient care. Serves as a resource to staff during the scheduled shift. Assumes responsibility for the daily functioning of the Patient Care Service area, in accordance with established hospital and nursing policies, procedures and standards.
Essential Functions and Responsibilities:
1. Monitor and modify patient flow within the departments to maximize efficiency, maintain quality, and promote patient satisfaction.
2. Adjust and allocate nursing assignments to meet the needs of the department.
3. Ensures that quality and appropriate care is maintained/monitored.
4. Report, handle, and document patient incidents, variances in patient care, issues related to quality of care or safety issues.
5. Assist with staffing, scheduling, evaluating, coaching, counseling, and discipline of staff.
6. Assist with all aspects of patient care on an as-needed basis.
7. Address and rectify customer concerns at the time of occurrence in a manner that is acceptable to the customer and the hospital.
8. Assists in the planning and implementation of departmental policies.
9. Maintains and promotes confidentiality of all patients, employees, and physician information.
10. Performs other related job duties as requested.
Qualifications:
Required:
· Associate’s degree in nursing
· Licensed as a Registered Nurse to practice nursing in Michigan
· A minimum of 2 years’ nursing-related experience
· BLS Certification
Preferred:
· Bachelor’s degree in nursing or related health care field
· ACLS Certification
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
Founded
1914
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Grand Blanc, MI
