Summer 2027 Internship- Transportation Service
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Kunkel & Associates Inc
Dubuque, IA, US
Summary
Interns will provide hands-on support to client service representatives and account managers by assisting with policy checking, proposal preparation, and administrative tasks. They will also gain exposure to industry tools and professional collaboration while supporting the service team's daily operations.
Job Description
Description
About Kunkel & Associates
Kunkel & Associates is a commercial insurance brokerage and consulting firm committed to providing quality service through professionalism and personalized attention for over 20 years.
Our team provides consultative solutions for transportation, property & casualty, and employee benefits needs. We continue to grow by bringing innovative advantages to our clients, including resource consulting, safety and loss control management, claims management, and more.
At Kunkel, we take pride in exceeding customer expectations within a unique working environment and uphold a culture that embraces hard work, balance, and fun.
Locations: Dubuque, Iowa (HQ- where internship is offered at); Madison, Wisconsin; Kansas City, Kansas
Hours: Monday–Thursday 8:00 AM–5:00 PM; Friday 8:00 AM–12:00 PM (flexible hours)
Position Summary
The Service Internship is designed for students eager to explore the client service and account management side of the insurance industry. Interns will provide hands-on support to our Client Service Representatives (CSRs) and Account Managers (AMs), assisting with projects and tasks that directly impact client satisfaction and team efficiency.
This internship provides a foundation in service operations, introducing interns to essential insurance processes without requiring them to master the entire AM role. You will gain exposure to real-world client service, industry tools, and professional collaboration in a supportive, growth-oriented environment.
What You’ll Do
- Assist with policy and endorsement checking
- Support in preparing proposals and renewal questionnaires
- Process change requests and certificates of insurance under supervision
- Support ASR/AM in reviewing loss runs and putting them into a loss summary
- Review IFTAs and create IFTA Maps
- Learn to manage reports, review motor vehicle records, and order loss runs
- Shadow AMs and CSRs to understand how we service client accounts
- Provide general administrative and project support to the service team
Requirements
- Working towards completion of BA or BS in Business, Marketing, Insurance, or related field
- Strong Outlook, Word, and Excel skills
- Excellent verbal and written communication skills
- Excellent service orientation skills – a strong interest in helping clients and supporting teammates
- Ability to work flexible hours with the capacity to work up to 40 hours per week, or part-time (Monday–Friday)
Kunkel & Associates, Inc. is a rapidly growing insurance brokerage out of Dubuque, IA that provides consultative insurance services to commercial accounts for group benefits, property & casualty, and transportation coverages. Our mission is to develop long-term, successful relationships with our clients, while providing to our employees a culture of respect, achievement, and both personal and professional growth.
Founded
2003
Company size
51-200 employees
Industry
Insurance
Org type
Privately Held
Headquarters
Dubuque, IA
Kunkel & Associates, Inc. is a rapidly growing insurance brokerage out of Dubuque, IA that provides consultative insurance services to commercial accounts for group benefits, property & casualty, and transportation coverages. Our mission is to develop long-term, successful relationships with our clients, while providing to our employees a culture of respect, achievement, and both personal and professional growth.
Founded
2003
Company size
51-200 employees
Industry
Insurance
Org type
Privately Held
Headquarters
Dubuque, IA
