Summer 2027 Intern: Digital Marketing

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

Ready to make an impact? We're looking for an onsite intern to join our team for the 10-week Summer Internship program (May 17 - July 23, 2027) at our headquarters in Wilmington, NC. Applications are due by 11:59 p.m. ET on Monday, September 28th.

How This Role Impacts Live Oak and Its People

At Live Oak Bank, we're committed to helping small businesses and entrepreneurs succeed through innovative banking solutions and exceptional customer experiences. As a Digital Marketing Intern, you'll support initiatives that connect customers with the products, resources, and services they need to grow their businesses.

This role offers an exciting opportunity to gain hands-on experience in digital marketing while contributing to meaningful projects that enhance Live Oak's online presence, customer engagement, and brand awareness. You'll work alongside experienced marketing and technology professionals and gain valuable exposure to the tools and strategies that power modern digital marketing.

What You'll Do at Live Oak

• Assist with the execution and optimization of digital marketing campaigns across email, web, social media, and other digital channels.

• Support content creation and updates for websites, landing pages, blogs, and marketing communications.

• Help monitor and analyze campaign performance, website traffic, and customer engagement metrics.

• Assist in developing reports and presentations that communicate marketing results and insights.

• Conduct market, competitor, and industry research to support marketing strategies and initiatives.

• Collaborate with cross-functional teams, including Marketing, Technology, Product, and Business teams, on various projects.

• Support audience segmentation, customer journey mapping, and marketing automation efforts.

• Participate in website quality assurance testing and content reviews to ensure a positive customer experience.

• Help maintain and organize marketing documentation, processes, and best practices.

• Assist with special projects related to digital marketing, customer experience, and marketing technology platforms.

• Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC.

• Demonstrate curiosity, creativity, and a willingness to learn in a fast-paced, collaborative environment.

Required Experience

• Currently pursuing a Bachelor's degree in Marketing, Communications, Business, Digital Media, Information Systems, Computer Science, or a related field.

• Strong written and verbal communication skills.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple tasks and meet deadlines.

• Analytical mindset with an interest in interpreting data and identifying trends.

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.

• Desire to learn about digital marketing, customer engagement, and marketing technology.

Preferred Experience

• Coursework, projects, or prior experience related to digital marketing, analytics, communications, or business.

• Familiarity with digital marketing concepts such as SEO, email marketing, social media marketing, and content marketing.

• Experience using tools such as Google Analytics, HubSpot, WordPress, Adobe Experience Manager, or similar platforms.

• Basic understanding of website technologies, including HTML, CSS, or content management systems.

• Experience analyzing data and presenting findings or recommendations.

• Interest in marketing technology (MarTech), customer experience, and digital banking.

• Previous internship, campus leadership role, or involvement in marketing-related organizations and projects.

#LI-DNI

Our Values

• Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

• Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

• Respect: Treat everyone with courtesy, politeness, and kindness.

• Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].

EEO is the Law

The base pay range for this position is $19.77 - $32.12 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.