Suite Runner, KeyBank Center
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Delaware North
Buffalo, NY, US
Summary
The Suite Runner is responsible for coordinating with kitchen staff to ensure timely food delivery and maintaining high standards of cleanliness in suites. They must also provide excellent service by responding to guest needs and maintaining comprehensive knowledge of all menu items.
Job Description
Overview
Delaware North Sportservice is hiring part-time Suite Runners to join our team at KeyBank Center in Buffalo, New York. As a Suite Runner, you will be responsible for quickly responding to changing needs within the suites.
If you are looking for a fast-paced role offering opportunity and potential to learn where your efforts are rewarded, apply now.
Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.
Responsibilities
- Take note of relevant information during pre-shift briefing, including service scheduling and guest notes
- Coordinate with chef and kitchen staff to ensure timely preparation and delivery of food
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations
- Assist kitchen with the presentation of courses, explaining any relevant missing menu items
- Verify kitchen and dining room cleanliness at all times and assist in counting china, glass, silver, and linen
Qualifications
- Minimum of 1 year of experience as a runner or busser
- Ability to work flexible hours, including nights, weekends, and holidays
- Excellent communication skills
Physical Requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to maneuver between tables and around corners
- Ability to lift up to 35 pounds
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY